Glossary
The assessment glossary
Plain-English definitions of the terms that matter in assessment — from Single Best Answer questions to psychometrics, proctoring and reliability.
A
AccessibilityAccommodations (reasonable adjustments)Adjustments that give candidates with a disability or specific need fair access to an exam — such as extra time. Read definition →Standards & integrationsAPI (Application Programming Interface)A programmatic interface that lets other systems create, read and control data on a platform. Read definition →Assessment conceptsAwarding bodyAn organisation with the authority to set exams and issue recognised qualifications or certifications. Read definition →
B
MarkingBack-reading (marker role)A quality-assurance marker who re-reads a sample of marked responses to check marking quality after the fact. Read definition →PlatformBookmark (a question)A candidate tool for flagging a question during an exam, to return to it before submitting. Read definition →PlatformBYOD (Bring Your Own Device)Letting candidates sit an exam on their own laptop or tablet, rather than on institution-provided hardware. Read definition →
C
Question formatsCloze (gap-fill)A question with gaps in a passage that the candidate completes by typing, selecting or dragging in the missing content. Read definition →AnalyticsCohort analysisLooking at the performance of a whole group of learners together, to compare and spot patterns. Read definition →PlatformConcurrent exams (concurrency)The number of candidates sitting exams at the same moment — a key measure of a platform's scale. Read definition →MarkingCredits, penalties & pointsThe scoring rules for a question — the credit for a correct answer, any penalty for a wrong one, and how points are weighted. Read definition →PlatformCustom attributesYour own fields of data attached to users or attempts, beyond the platform's built-in ones. Read definition →
E
MarkingEscalation (marker role)Routing a response to a senior marker when markers disagree or a case needs a final decision. Read definition →Platforms & softwareExam platformSoftware purpose-built to author, deliver, secure and mark exams — as opposed to a general learning system. Read definition →LearningExam prep / Test prepEverything a candidate does to get ready for an exam — practice questions, mocks, revision and feedback. Read definition →PlatformExam vouchersPre-purchased codes that entitle the holder to sit a specific exam — useful for selling and distributing exam access. Read definition →
F
LearningFlashcardsA two-sided study card — a prompt on one side, the answer on the other — used for self-testing and recall. Read definition →Assessment conceptsFormative assessmentAssessment for learning — low-stakes, frequent checks with feedback that help learners improve as they go. Read definition →
I
Question formatsImage hotspot questionA question answered by clicking one or more regions of an image, with zoom and advanced marking rules. Read definition →Exam securityIP restrictionLimiting exam access to specific network addresses, so candidates can only sit from approved locations. Read definition →LearningItem bankingThe disciplined practice of building, tagging, versioning and quality-assuring a bank of exam questions over time. Read definition →PsychometricsItem difficulty (P-value)How hard a question proved, expressed as the proportion of candidates who answered it correctly. Read definition →
L
AnalyticsLearner analyticsData on how individual learners are progressing — mastery, activity and performance across topics and skills. Read definition →Platforms & softwareLMS (Learning Management System)Software for delivering, tracking and administering courses and training — the system of record for learning. Read definition →Exam securityLockdown browserA locked-down exam environment that restricts what a candidate can do on their device during an exam. Read definition →Standards & integrationsLTI (Learning Tools Interoperability)A standard that lets a learning platform launch external tools — like an assessment platform — from inside an LMS. Read definition →Platforms & softwareLXP (Learning Experience Platform)A learner-centred platform focused on personalised, self-directed discovery of content, rather than top-down course administration. Read definition →
M
Question formatsMCQ (Multiple Choice Question)A question that asks a candidate to choose one or more answers from a fixed set of options. Read definition →MarkingModerating (marker role)A marker who reviews and adjusts provisional marks to ensure fairness and consistency across an exam. Read definition →
O
Assessment conceptsOlympiadA competitive academic exam that identifies and challenges high-achieving students, often in a subject like maths or science. Read definition →Assessment formatsOSCE (Objective Structured Clinical Examination)A practical clinical exam in which candidates rotate through stations, assessed by examiners against a structured rubric. Read definition →
P
Assessment conceptsPedagogyThe theory and practice of teaching — how learning is designed, delivered and assessed. Read definition →AnalyticsPercentileA score's rank relative to everyone else — the percentage of candidates who scored at or below it. Read definition →LearningPersonalised learningAdapting what a learner sees next to their own strengths, gaps and pace, rather than a fixed sequence. Read definition →Exam securityPlagiarismPresenting someone else's work or words as your own — a key integrity risk in written and coursework assessment. Read definition →PlatformPortalA Synap term for an organisation's own instance of the platform — its branded, self-contained environment. Read definition →LearningPractice exams (mocks)A low-stakes run-through of an exam under realistic conditions, used to prepare and to reduce exam-day anxiety. Read definition →AnalyticsPredictive analyticsUsing past performance data to anticipate future outcomes — such as which learners are at risk of not passing. Read definition →Exam securityProctoringSupervising an exam — in person or remotely — to verify identity and deter and detect misconduct. Read definition →Assessment conceptsProfessional organisationA body that represents and regulates a profession — often setting the exams members must pass to qualify or stay certified. Read definition →MarkingProvisional (marker role)The first marker to score a response, whose mark may then be moderated or resolved against others. Read definition →PsychometricsPsychometricsThe science of measuring knowledge and ability — and of checking that a test measures fairly and reliably. Read definition →
Q
Standards & integrationsQTI (Question & Test Interoperability)A standard for representing questions and tests so they can be moved between different assessment systems. Read definition →LearningQuestion banksA managed collection of questions from which exams and practice sessions are drawn. Read definition →AnalyticsQuestion statisticsThe item-level metrics that show how each question performed — difficulty, discrimination and how each option was chosen. Read definition →
R
PsychometricsReliability (KR-20)How consistently an exam measures — often reported for objective tests as the KR-20 coefficient. Read definition →Assessment conceptsResit / RetakeSitting an exam again after a previous attempt — 'resit' in UK usage, 'retake' in US usage. Read definition →MarkingResolution markingThe rule that combines several markers' scores into one final mark — for example by averaging or taking the highest. Read definition →LearningRevisionReviewing and reinforcing material already studied, in the run-up to an assessment. Read definition →PlatformRole-based access control (RBAC)Controlling what each person can see and do based on their role, so sensitive content and data stay protected. Read definition →
S
Standards & integrationsSCORMA long-standing standard for packaging e-learning content so it runs and reports consistently across platforms. Read definition →Question formatsShort answer questionA question where the candidate types a brief answer that is matched against a list of accepted responses. Read definition →Question formatsSingle Best Answer (SBA)A multiple-choice question with several plausible options where one is the single best answer, not merely the only correct one. Read definition →LearningSpaced LearningReviewing material at increasing intervals over time, so it's revisited just as it's about to be forgotten. Read definition →Assessment conceptsStandardised testingAssessment administered and scored in a consistent, comparable way so results mean the same thing for every candidate. Read definition →Assessment conceptsSTEMScience, Technology, Engineering and Mathematics — subjects that often need formulas, diagrams and calculation in assessment. Read definition →LearningStudyThe process of learning material for the first time — building understanding before revision and assessment. Read definition →PlatformSub-portalsSeparate, self-contained areas within one account — each with its own users, content, branding and data boundaries. Read definition →Assessment conceptsSummative assessmentAssessment of learning — higher-stakes, graded assessment that measures achievement at a point in time. Read definition →Exam securitySynopticSynap's proctoring technology — the engine that powers monitoring, lockdown and integrity checks during an exam. Read definition →
W
AccessibilityWCAG (Web Content Accessibility Guidelines)The international standard for making digital content accessible to people with disabilities. Read definition →Standards & integrationsWebhooksAutomated messages a platform sends to your systems the moment an event happens, such as a candidate passing. Read definition →PlatformWhite labellingRunning a platform under your own brand — your domain, logo, colours and emails — so it feels like your own product. Read definition →
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