# Synap > Synap is a comprehensive online assessment platform for secure, high-stakes exams. Author, deliver, proctor, mark and analyse exams at scale — ISO 27001 certified, trusted for 10M+ exams worldwide. ## Documentation Sets - [Synap - Full content library](https://synap.ac/llms-full.txt): All published Synap content in one file: question type guides, customer stories, glossary definitions, blog articles, product updates and news. ## Platform The Synap exam platform, stage by stage: authoring, delivery, proctoring, marking, analytics, security and integrations. - [Online exam platform overview](https://synap.ac/solutions/online-exam-platform/): The whole exam lifecycle on one secure platform — start here. - [Exam authoring](https://synap.ac/online-exam-platform/authoring/): Question banks, 15 question types, randomised unique papers and bulk import. - [Exam delivery](https://synap.ac/online-exam-platform/delivery/): Fixed sittings or flexible windows, retake rules, 10,000+ simultaneous starts. - [Online proctoring](https://synap.ac/online-exam-platform/proctoring/): Browser, extension or desktop lockdown; monitoring levels; anti-cheat and review. - [Marking & grading](https://synap.ac/online-exam-platform/grading/): Auto-marking, rubrics, marker roles, moderation, resolution and certificates. - [Exam analytics](https://synap.ac/online-exam-platform/analytics/): Psychometrics (P-value, Rpb, KR-20), tag breakdowns, exports and API. - [Assessment security](https://synap.ac/online-exam-platform/security/): Exam integrity, lockdown, zero-trust access and audit trails. - [Integrations](https://synap.ac/integrations/): REST API, webhooks, Zapier, LTI 1.3, SSO and LMS integrations. - [Pricing](https://synap.ac/pricing/): Flexible, transparent pricing for large or small exam projects. ## Solutions & use cases How organisations use Synap: specialist assessment formats, delivery models and audiences. - [Exam preparation & practice tests](https://synap.ac/use-case/exam-preparation/): Adaptive Spaced Learning, question banks and realistic mock exams. - [High-stakes exams](https://synap.ac/use-case/high-stakes-exams/): Secure, compliant delivery for exams that matter. - [Certification exams](https://synap.ac/use-case/certification-exams/): Item banking, randomisation and automated certification at scale. - [Single best answer & standardised testing](https://synap.ac/use-case/single-best-answer/): SBA exams with item statistics and KR-20 reliability. - [Spreadsheet & financial assessments](https://synap.ac/use-case/financial-assessments/): A real spreadsheet inside a proctored exam. - [Coding assessments](https://synap.ac/use-case/coding-assessments/): Assess coding knowledge with structured, instantly-marked questions. - [OSCEs & clinical assessments](https://synap.ac/use-case/osces-clinical-assessments/): Examiner-marked stations alongside written papers. - [Language assessments](https://synap.ac/use-case/language-assessments/): Speaking and writing assessment with audio and video recording. - [IT & cloud certifications](https://synap.ac/use-case/it-cloud-certifications/): API-first certification programmes for software companies. - [Remote exams](https://synap.ac/use-case/remote-exams/): Secure at-home exams with system checks and online proctoring. - [In-person & test centre exams](https://synap.ac/use-case/in-person-exams/): Invigilated venue delivery with controlled entry and lockdown. - [Large-scale, high-concurrency exam days](https://synap.ac/use-case/large-scale-high-concurrency/): Thousands of simultaneous starts across time zones. - [Continuous, on-demand exams](https://synap.ac/use-case/continuous-on-demand-exams/): Always-open enrolment and automated scheduling. - [Exams in challenging environments](https://synap.ac/use-case/challenging-environments/): Low-bandwidth proctoring and connection resilience. - [Assignments & coursework](https://synap.ac/use-case/assignments-coursework/): Mixed-media assignments with deadlines and rubric marking. - [Formative & summative assessment](https://synap.ac/use-case/formative-summative/): Both modes of assessment on one platform and item bank. - [Professional services](https://synap.ac/solutions/professional-services/): Implementation, training, exam-day support and custom development. ## Trust, security & procurement Due-diligence resources for procurement, legal and IT security teams. - [Procurement hub](https://synap.ac/procurement-hub/): One-stop due diligence: ISO 27001, GDPR, hosting, DPA, SLA, insurance and policies. - [Information security](https://synap.ac/technical/): ISO 27001-certified security, data protection and compliance. - [Secured by Synap](https://synap.ac/secured-by-synap/): The safeguards behind exams delivered on Synap. - [Accessibility](https://synap.ac/accessibility/): WCAG-aligned accessibility and reasonable adjustments. - [Trust Centre](https://trust.synap.ac): Live security and compliance documentation. - [Legal](https://synap.ac/docs/legals): Terms, privacy, DPA, subprocessors and policies. ## Candidate help Help for people taking an exam on Synap. Candidates access exams via their exam provider's unique portal (a subdomain of synap.ac or the provider's own domain), not via synap.ac itself. - [Candidate help home](https://synap.ac/candidates/): Find your exam portal, look up your account and fix common problems. - [Account lookup](https://synap.ac/login/): Enter your email to be sent a link to the right exam portal. - [Taking an unproctored exam](https://synap.ac/candidates/unproctored-exams/): Requirements and exam-day tips for candidates. - [Taking a Synoptic-proctored exam](https://synap.ac/candidates/synoptic-proctored-exams/): What Synap's built-in proctoring involves for candidates. - [Taking a Rosalyn-proctored exam](https://synap.ac/candidates/candidate-rosalyn-proctoring/): Device requirements, downloads and instructions for Rosalyn-proctored exams. - [Candidate accessibility & inclusion](https://synap.ac/candidates/accessibility-and-inclusion/): Screen reader support, WCAG 2.2, font sizing, extra time and accommodations. - [Candidate privacy & data protection](https://synap.ac/candidates/privacy-and-data-protection/): Plain-English guide to how candidate data is handled. ## Customer support Login and support routes for organisations already using Synap. Admins log in via their own portal; in-platform live chat is the primary support channel. - [Existing customers](https://synap.ac/existing-customers/): Logging in, account recovery, support hours and status. - [New customers – getting started](https://synap.ac/existing-customers/getting-started/): Portal access, team setup and building a first assessment. ## Question type library Every question type Synap supports, with marking behaviour and examples. - [Free Text](https://synap.ac/raw/question-types/free-text.md) - [Single Correct](https://synap.ac/raw/question-types/single-correct.md) ## Customer stories How organisations deliver exams with Synap. - [Modernising manual open-book exams to a digital format](https://synap.ac/raw/customers/bifa-digital-open-book-exams.md) - [Innovating the admissions journey for aspiring teachers](https://synap.ac/raw/customers/bpe-online-exam-platform-case-study.md) - [Harnessing AI to create effective exam questions for paramedics and EMS](https://synap.ac/raw/customers/effective-exam-questions-for-paramedics-and-ems.md) - [Elevating certification exams: Switching from an LMS to adopting an exam platform](https://synap.ac/raw/customers/elevating-certification-exams-with-fusion-risk-management.md) - [Scaling success for aspiring medical students with a custom exam simulator](https://synap.ac/raw/customers/frasers-medical-entrance-exams-online.md) - [How FreeNow increased the first time exam pass rate from 10% to 90%](https://synap.ac/raw/customers/free-now.md) - [Expanding certification exams globally with ease](https://synap.ac/raw/customers/gresb-esg-certification-exams.md) - [Scaling 11+ exam tutoring using automations and user personalisation](https://synap.ac/raw/customers/how-study-hat-retains-customers-for-longer-with-engaging-online-learning.md) - [Moving from in-person to online certification exams in just 3 weeks](https://synap.ac/raw/customers/medical-academy-uses-synap-to-deliver-remote-proctored-exams-during-covid-19.md) - [A 30% improvement in exam scores for medical students and doctors](https://synap.ac/raw/customers/medical-student-exams-with-oxford-university-press-and-the-mdu.md) - [From creating to launching recruitment exams in just 16 days](https://synap.ac/raw/customers/provincial-department.md) - [Remote medical device training for clinicians with Isansys](https://synap.ac/raw/customers/remote-medical-device-training-with-isansys.md) - [Growing from in-person training to online courses for the first time](https://synap.ac/raw/customers/scaling-award-winning-training-for-early-years-teachers-with-purplebee.md) - [Secure & accessible online certification exams for association members](https://synap.ac/raw/customers/secure-online-certification-exams-nasw-gc.md) - [85% first time exam completion rates despite country-wide internet outages](https://synap.ac/raw/customers/south-african-university-overcomes-online-exam-hurdle.md) - [Changing from physical testing centres to delivering global online exams](https://synap.ac/raw/customers/uk-flour-millers.md) - [A custom algorithm achieving 98% accuracy in predicting exam outcomes](https://synap.ac/raw/customers/university-of-law.md) - [Iceland's Project Management Association switches to a new exam platform in 4 days](https://synap.ac/raw/customers/vsf-switches-to-new-exam-four-days.md) ## Glossary Definitions of assessment, psychometrics and exam-delivery terms. - [Accommodations](https://synap.ac/raw/glossary/accommodations.md) - [Apis](https://synap.ac/raw/glossary/apis.md) - [Awarding Body](https://synap.ac/raw/glossary/awarding-body.md) - [Back Reading](https://synap.ac/raw/glossary/back-reading.md) - [Bookmark](https://synap.ac/raw/glossary/bookmark.md) - [Byod](https://synap.ac/raw/glossary/byod.md) - [Cloze](https://synap.ac/raw/glossary/cloze.md) - [Cohort Analysis](https://synap.ac/raw/glossary/cohort-analysis.md) - [Concurrency](https://synap.ac/raw/glossary/concurrency.md) - [Credits Penalties Points](https://synap.ac/raw/glossary/credits-penalties-points.md) - [Custom Attributes](https://synap.ac/raw/glossary/custom-attributes.md) - [Discrimination Index](https://synap.ac/raw/glossary/discrimination-index.md) - [Escalation Marking](https://synap.ac/raw/glossary/escalation-marking.md) - [Exam Platform](https://synap.ac/raw/glossary/exam-platform.md) - [Exam Prep](https://synap.ac/raw/glossary/exam-prep.md) - [Exam Vouchers](https://synap.ac/raw/glossary/exam-vouchers.md) - [Flashcards](https://synap.ac/raw/glossary/flashcards.md) - [Formative Assessment](https://synap.ac/raw/glossary/formative-assessment.md) - [Grading](https://synap.ac/raw/glossary/grading.md) - [High Stakes Exams](https://synap.ac/raw/glossary/high-stakes-exams.md) - [Image Hotspot Question](https://synap.ac/raw/glossary/image-hotspot-question.md) - [Ip Restriction](https://synap.ac/raw/glossary/ip-restriction.md) - [Item Banking](https://synap.ac/raw/glossary/item-banking.md) - [Item Difficulty](https://synap.ac/raw/glossary/item-difficulty.md) - [Learner Analytics](https://synap.ac/raw/glossary/learner-analytics.md) - [Lms](https://synap.ac/raw/glossary/lms.md) - [Lockdown Browser](https://synap.ac/raw/glossary/lockdown-browser.md) - [Lti](https://synap.ac/raw/glossary/lti.md) - [Lxp](https://synap.ac/raw/glossary/lxp.md) - [Moderating Marking](https://synap.ac/raw/glossary/moderating-marking.md) - [Multiple Choice Question](https://synap.ac/raw/glossary/multiple-choice-question.md) - [Objective Structured Clinical Examination](https://synap.ac/raw/glossary/objective-structured-clinical-examination.md) - [Olympiad](https://synap.ac/raw/glossary/olympiad.md) - [Pedagogy](https://synap.ac/raw/glossary/pedagogy.md) - [Percentile](https://synap.ac/raw/glossary/percentile.md) - [Personalised Learning](https://synap.ac/raw/glossary/personalised-learning.md) - [Plagiarism](https://synap.ac/raw/glossary/plagiarism.md) - [Portal](https://synap.ac/raw/glossary/portal.md) - [Practice Exams](https://synap.ac/raw/glossary/practice-exams.md) - [Predictive Analytics](https://synap.ac/raw/glossary/predictive-analytics.md) - [Proctoring](https://synap.ac/raw/glossary/proctoring.md) - [Professional Organisation](https://synap.ac/raw/glossary/professional-organisation.md) - [Provisional Marking](https://synap.ac/raw/glossary/provisional-marking.md) - [Psychometrics](https://synap.ac/raw/glossary/psychometrics.md) - [Qti](https://synap.ac/raw/glossary/qti.md) - [Question Banks](https://synap.ac/raw/glossary/question-banks.md) - [Question Statistics](https://synap.ac/raw/glossary/question-statistics.md) - [Reliability](https://synap.ac/raw/glossary/reliability.md) - [Resit Retake](https://synap.ac/raw/glossary/resit-retake.md) - [Resolution Marking](https://synap.ac/raw/glossary/resolution-marking.md) - [Revision](https://synap.ac/raw/glossary/revision.md) - [Role Based Access](https://synap.ac/raw/glossary/role-based-access.md) - [Scorm](https://synap.ac/raw/glossary/scorm.md) - [Short Answer Question](https://synap.ac/raw/glossary/short-answer-question.md) - [Single Best Answer](https://synap.ac/raw/glossary/single-best-answer.md) - [Spaced Learning](https://synap.ac/raw/glossary/spaced-learning.md) - [Standardised Testing](https://synap.ac/raw/glossary/standardised-testing.md) - [Stem](https://synap.ac/raw/glossary/stem.md) - [Study](https://synap.ac/raw/glossary/study.md) - [Sub Portals](https://synap.ac/raw/glossary/sub-portals.md) - [Summative Assessment](https://synap.ac/raw/glossary/summative-assessment.md) - [Synoptic](https://synap.ac/raw/glossary/synoptic.md) - [Tags](https://synap.ac/raw/glossary/tags.md) - [User Groups](https://synap.ac/raw/glossary/user-groups.md) - [Wcag](https://synap.ac/raw/glossary/wcag.md) - [Webhooks](https://synap.ac/raw/glossary/webhooks.md) - [White Labelling](https://synap.ac/raw/glossary/white-labelling.md) ## Blog Guides and articles on online exams, assessment and exam security. - [10 ways to reduce exam workload and save time with an online exam platform](https://synap.ac/raw/blog/10-ways-to-reduce-exam-workload.md) - [15 features to boost your online exam preparation delivery](https://synap.ac/raw/blog/15-features-to-boost-your-online-exam-prep-delivery.md): In this blog post, we’ll explore the key features every company should prioritise to deliver an outstanding online exam preparation solution, from user-friendly design to advanced… - [25 powerful API use cases to improve your online exams](https://synap.ac/raw/blog/25-api-use-cases-online-exams.md): APIs (Application Programming Interfaces) play a vital role in modern exam delivery platforms. - [5 features to look for in an online question bank software](https://synap.ac/raw/blog/5-features-to-look-for-in-online-question-bank-software.md) - [The future of proctored exams: AI-powered proctoring](https://synap.ac/raw/blog/ai-powered-proctoring.md): In today's digital learning environment, ensuring the fairness and integrity of online assessments remains a significant challenge. - [21 Anti-cheating methods to increase online exam security](https://synap.ac/raw/blog/anti-cheat-methods-for-online-exams.md) - [Delivering an award winning assessment platform to SME’s and institutions](https://synap.ac/raw/blog/award-winning-lms.md): It started out as a personal project and evolved into an app used by various sectors around the world. - [Balancing integrity, trust and surveillance in exams](https://synap.ac/raw/blog/balancing-integrity-trust-and-surveillance-in-exams.md): This article was originally featured on Security Journal UK. - [Benefits of using online question bank software for better exam results](https://synap.ac/raw/blog/benefits-of-online-question-bank-software.md): Online question banks are a powerful tool for both educators and candidates, offering a streamlined approach to creating, managing, and practising assessments. - [Ensuring academic integrity: Best practices for secure online exams](https://synap.ac/raw/blog/best-practices-secure-online-exams.md): With the rise of digital learning, online exams have become an essential tool for educational institutions worldwide. - [Designing a better online exam experience for candidates](https://synap.ac/raw/blog/better-online-exam-experience.md): With online exams now standard across education and professional training, technical reliability alone isn’t enough. - [Why you shouldn’t build your own online exam platform from scratch (and what to do instead)](https://synap.ac/raw/blog/build-vs-buy-online-exam-platform.md): Delivering online exams often raises a key question for organisations: build an exam platform from scratch or use an existing exam solution? - [The ultimate checklist for choosing an online exam platform](https://synap.ac/raw/blog/checklist-choosing-online-exam-platform.md): It can be hard to know which online exam platform is right for your organisation. - [The complete guide to online exam question types (and when to use them)](https://synap.ac/raw/blog/complete-guide-online-exam-question-types.md): Choosing the right question type can shape the quality of an assessment just as much as the content itself. - [A complete guide to growing an online tutoring business](https://synap.ac/raw/blog/complete-guide-to-growing-online-tutoring-business.md) - [Comprehensive exam solutions for modern education](https://synap.ac/raw/blog/comprehensive-exam-solutions-modern-education.md): In today's rapidly evolving educational landscape, organisations need a reliable online exam platform to support effective assessment. - [A comprehensive guide to delivering online exams](https://synap.ac/raw/blog/delivering-online-exams-a-comprehensive-guide.md) - [Education terminology: A glossary of key terms in education](https://synap.ac/raw/blog/education-terminology.md): Education is always changing, and so is the language we use to talk about it. - [Benefits of eLearning for modern education and corporate training](https://synap.ac/raw/blog/elearning-benefits-modern-education.md) - [Top 8 automation features to streamline your online exams](https://synap.ac/raw/blog/exam-automation-features.md): Paper-based exams come with many challenges, whether it’s universities struggling to scale assessments or training providers juggling admin across multiple cohorts. - [Exam Terminology: A complete glossary of key terms in assessments.](https://synap.ac/raw/blog/exam-terminology-glossary.md): Exams are an essential part of education and professional certification, with new technologies, methods, and regulations shaping the way assessments are conducted. - [EMQs: Extended matching questions for online exams](https://synap.ac/raw/blog/extended-matching-questions.md): Extended Matching Questions (EMQs) are an increasingly popular format in online exams, particularly for assessing critical thinking and applied knowledge. - [Formative vs Summative assessment: What's the difference?](https://synap.ac/raw/blog/formative-vs-summative-assessment.md): When designing an effective training or certification programme, it’s essential to understand the distinction between formative and summative assessments. - [How learning and training are changing](https://synap.ac/raw/blog/how-learning-and-training-are-changing.md): Investing time and money into learning makes us happier, healthier, more productive, and wealthier. - [How to make an online exam in 4 easy steps](https://synap.ac/raw/blog/how-to-make-an-online-exam-in-4-easy-steps.md): Online exam platforms offer a flexible and secure way for candidates to complete their assessments, whether they are in a physical setting or testing remotely. - [Inclusive testing: 12 ways to make online exams accessible for all](https://synap.ac/raw/blog/inclusive-and-accessible-online-exams.md) - [Why ISO 27001 certification matters for online exam security](https://synap.ac/raw/blog/iso-27001-online-exam-security.md): With the rapid rise of remote learning and digital exams, organisations face growing pressure to protect candidate data, prevent malpractice, and maintain exam integrity. - [Understanding lock-down browsers: FAQs and Features](https://synap.ac/raw/blog/lock-down-browsers.md) - [An overview of LTI integration for online exams](https://synap.ac/raw/blog/lti-integration-online-exams.md): Organisations that deliver online exams find that integrating systems can save time, reduce administrative burden, and enhance the user experience. - [Mastering the grading process with essential marking features](https://synap.ac/raw/blog/online-exam-marking-features.md): A high-quality online assessment system should provide a comprehensive set of marking features that support various workflows, improve accuracy, and reduce administrative burden. - [Maximising ROI: The true cost of in-person exams vs. online exam platforms](https://synap.ac/raw/blog/online-exam-roi-cost-savings.md): More and more organisations are reconsidering the costs of traditional in-person exams and exploring online alternatives. - [Your complete guide to delivering online language assessments](https://synap.ac/raw/blog/online-language-assessments-guide.md): Proficiency in multiple languages is a valuable skill for both individuals and businesses. - [Prepare students for the 11 plus exam using an online mock exam platform](https://synap.ac/raw/blog/online-mock-exams-for-11-plus-preparation.md): Delivering 11 plus exams in person or on paper comes with challenges such as manual marking, time-consuming logistics, and limited visibility into student progress. - [10 ways to prevent ChatGPT and other AI tools being used in online exams](https://synap.ac/raw/blog/prevent-chatgpt-ai-cheating-online-exams.md): Artificial intelligence (AI) tools like ChatGPT, Google Gemini, and Microsoft Copilot offer a new way for students to access information during exams. - [How to prevent cheating in online exams with effective security measures](https://synap.ac/raw/blog/prevent-cheating-online-exams.md): As online education continues to grow, online exams have become a key part of assessment processes for educational institutions. - [Benefits of online proctoring: 5 proctoring types your company can use](https://synap.ac/raw/blog/proctoring-online-exams-top-5-benefits.md): As the landscape of exam delivery shifts towards online platforms, ensuring the security of examinations becomes a paramount concern. - [What is remote proctoring and why it’s essential for online exams](https://synap.ac/raw/blog/remote-proctoring.md) - [Cost-effective and secure online proctoring with Synoptic](https://synap.ac/raw/blog/secure-online-proctoring-with-synoptic.md): Maintaining security and preventing misconduct is essential for organisations delivering online exams. - [Student-led technology in medical education](https://synap.ac/raw/blog/student-led-technology-in-medical-education.md): Virtual Reality. Augmented Reality. - [Sub-Portals explained: Enhancing user management and content distribution](https://synap.ac/raw/blog/sub-portals-explained.md): Managing content, exams and users across multiple channels can be a daunting task, especially for B2B organisations. - [Synap announced as runner-up for EdTech of the Year](https://synap.ac/raw/blog/synap-announced-as-runner-up-for-edtech-of-the-year.md): We’re delighted to announce that Synap has been named a Runner-Up at the British Data Awards 2021! - [Why Synap is the best anti-cheat software](https://synap.ac/raw/blog/synap-best-anti-cheat-software.md): In the era of online education, ensuring the integrity of assessments has never been more crucial. - [Synap Success: Finalist in the British Data Awards 2024!](https://synap.ac/raw/blog/synap-proctoring-solution-british-data-awards.md) - [The economics of learning and training](https://synap.ac/raw/blog/the-economics-of-learning-and-training.md): Investing time and money into learning makes us happier, healthier, more productive, and wealthier. - [The ethics of online exams: designing proportionate security controls](https://synap.ac/raw/blog/the-ethics-of-online-exams-proportionate-security-controls.md): This article was originally featured on FE News. - [The infrastructure blind spot in online exams](https://synap.ac/raw/blog/the-infrastructure-blind-spot-in-online-exams.md): This article was originally featured on FE News. - [The leading online exam platform in the UK: Synap](https://synap.ac/raw/blog/the-leading-online-exam-platform-uk-synap.md): As education increasingly shifts online, the demand for secure, scalable, and user-friendly online exam platforms has never been higher. - [100 Tools for Teachers and Students](https://synap.ac/raw/blog/tools-for-teachers-and-students.md) - [Top 10 surprising memory facts](https://synap.ac/raw/blog/top-10-surprising-memory-facts.md): If you’ve ever marched confidently into a room only to forget why you went there in the first place, then you’ll understand that human memory is full of surprises. - [Transforming MCQ’s with an online exam software](https://synap.ac/raw/blog/transforming-mcqs-online-exam-software.md) - [Switching from paper-based testing to online exams](https://synap.ac/raw/blog/transitioning-from-paper-to-online-exams.md) - [Transform tutoring with an online exam prep platform](https://synap.ac/raw/blog/tutoring-company-exam-features.md): In today’s fast-paced educational environment, both students and tutoring companies face unique challenges that demand innovative solutions. - [Types of assessment in education: Formative, summative, diagnostic and more](https://synap.ac/raw/blog/types-of-assessment-in-education.md): Assessment is a cornerstone of effective teaching and learning. - [The ultimate guide to eLearning authoring tools](https://synap.ac/raw/blog/ultimate-guide-elearning-authoring-tools.md): In the rapidly evolving landscape of online education, eLearning authoring tools have become indispensable for educators, instructional designers, and corporate trainers. - [Understanding exam proctoring: A guide to online proctoring services](https://synap.ac/raw/blog/understanding-exam-proctoring.md): In an increasingly digitised world, online exam proctoring can give the assessment process integrity. - [Understanding modern marker roles: From provisional graders to backreading and more](https://synap.ac/raw/blog/understanding-marker-roles-online-assessment.md) - [What is a Learning Management System (LMS)?](https://synap.ac/raw/blog/what-is-a-learning-management-system-lms.md) - [What is Spaced Learning?](https://synap.ac/raw/blog/what-is-spaced-learning.md) - [What is white-labelling and why is it useful?](https://synap.ac/raw/blog/what-is-white-label-exam-software.md): Many organisations require a seamless, professional solution for conducting online exams. - [Achieve more with less effort: How to scale online exams with automations via Zapier](https://synap.ac/raw/blog/zapier-exam-integrations.md) ## Product updates Monthly summaries of new Synap features and improvements. - [Accessibility improvements](https://synap.ac/raw/updates/accessibility-improvements.md): A round of accessibility work across the quiz player and navigation improved ARIA support and keyboard control, keeping exams usable for every candidate and aligned with WCAG. - [✅ ✅ Assign Markers & The Attempts - Markers page](https://synap.ac/raw/updates/assign-markers.md): Marking a large cohort is far easier when the right people are looking at the right scripts. - [Audio recording questions](https://synap.ac/raw/updates/audio-recording-questions.md): A new audio-recording question type lets candidates record spoken answers directly within an assessment — ideal for language, communication and viva-style tasks. - [More control over cloze questions](https://synap.ac/raw/updates/cloze-scoring-controls.md): Cloze questions — text, dropdown and drag-and-drop — gained much finer scoring control. - [🪄 Spell Check Customisation for Free Text Questions](https://synap.ac/raw/updates/disable-spellcheck-in-exams.md): When creating a free-text question, you now have the power to enable or disable spell check, ensuring a fair assessment where students tackle spelling and grammar independently,… - [Double and Blind marking](https://synap.ac/raw/updates/double-blind-marking.md): Fair, consistent marking is at the heart of any credible exam — so we've enhanced how marking works on Synap with double marking and blind marking. - [Expanded Exam Feedback Options: Upload Videos and PDFs](https://synap.ac/raw/updates/exam-feedback-videos-and-pdf.md): We've made communication during assessments even more effective by allowing you to upload videos and PDFs to your exam feedback and notes. - [Exam psychometrics & item analysis](https://synap.ac/raw/updates/exam-psychometrics-and-item-analysis.md): New exam-level statistics bring proper psychometrics to Synap: KR-20 and Cronbach's alpha reliability, item difficulty and discrimination, grade breakdowns and grade-flow charts —… - [Extended Matching Questions](https://synap.ac/raw/updates/extended-matching-questions.md): Build sectioned and non-sectioned attempts using Extended Matching Question (EMQ) filter groups — giving you more control when assembling exams from your question banks. - [A faster exam-taking experience](https://synap.ac/raw/updates/faster-exam-taking-experience.md): We rolled out our rebuilt v3 quiz player — a faster, more reliable and more accessible experience for candidates sitting exams. - [⏳ Flexible exam deadlines](https://synap.ac/raw/updates/flexible-exam-deadlines.md): We are excited to announce the addition of two new exam scheduling features! - [🤸‍♀️ Flexible Exam Retakes](https://synap.ac/raw/updates/flexible-exam-retakes.md): We're delighted to share a new feature that makes setting resits on exams more flexible than ever. - [⏰ Flexible Exam Scheduling and Attempt Adjustment](https://synap.ac/raw/updates/flexible-exam-scheduling-attempt-adjustment.md): You can now effortlessly reschedule exams on our platform. - [Global exam settings](https://synap.ac/raw/updates/global-exam-settings.md): Manage default exam settings and templates centrally across a root portal and its sub-portals, and enforce multi-factor authentication at the organisation level — for consistent,… - [Image hotspot questions](https://synap.ac/raw/updates/image-hotspot-questions.md): The new image hotspot question type lets candidates answer by clicking regions of an image, with shape-based answer zones — excellent for anatomy, diagrams and labelling tasks. - [ISO 27001 security hardening](https://synap.ac/raw/updates/iso-27001-security-hardening.md): As part of our ISO 27001 information-security programme, data storage moved to fully private buckets with centralised audit logging — strengthening how your data is stored and… - [🧪 Enhance Quizzes and Exams with Lab Values!](https://synap.ac/raw/updates/lab-refrence-values-in-exams.md): With our brand new Lab Values feature, give your students a set of tables, images or any other additional information you want them to have on hand during an attempt. - [Live proctoring](https://synap.ac/raw/updates/live-proctoring.md): Invigilators can now monitor candidates live with a real-time streaming viewer and event log, plus new image-zoom controls — for hands-on oversight of high-stakes exams as they… - [LTI & JWT single sign-on](https://synap.ac/raw/updates/lti-jwt-single-sign-on.md): Launch Synap collections and exams directly inside your LMS or a partner platform using embedded LTI and JWT single sign-on — including SSO flows that don't even require an email… - [Manage webhooks from the interface](https://synap.ac/raw/updates/manage-webhooks-in-ui.md): You can now subscribe to platform events and manage webhook endpoints directly in the interface — no engineering required to start receiving real-time notifications from Synap. - [⌛️ Exam Closure: A New Way to Conclude Exams](https://synap.ac/raw/updates/manually-close-exams.md): We understand that there are situations where closing exams early is necessary. - [Marking roles & workflows](https://synap.ac/raw/updates/marking-roles-and-workflows.md): New marking roles bring structured, team-based marking to Synap. - [Enhanced Account Security With Multi-Factor Authentication (MFA)](https://synap.ac/raw/updates/mfa.md): Keeping accounts — and the exam data behind them — secure matters more than ever. - [Mobile app improvements](https://synap.ac/raw/updates/mobile-app-improvements.md): Our mobile learning app gained Spaced Learning support alongside a round of platform and performance upgrades, for a smoother experience on the go. - [Neutral grades & faster proctoring review](https://synap.ac/raw/updates/neutral-grades-and-proctoring-review.md): Two updates for proctored exams: new neutral (pass/fail) grade outcomes that still issue certificates, and a more efficient way to review proctoring sessions — including optional… - [🗣 New Portal Languages: Croatian and Thai](https://synap.ac/raw/updates/new-languages-croatian-and-thai.md): We have added two new languages to our default language settings: Croatian and Thai! - [A new in-app PDF viewer](https://synap.ac/raw/updates/new-pdf-viewer.md): A rebuilt PDF viewer supports two-page mode, annotations and better responsiveness on smaller screens — for case materials, source documents and reference PDFs during exams. - [A new Synoptic proctoring extension](https://synap.ac/raw/updates/new-synoptic-proctoring-extension.md): We rebuilt the Synoptic proctoring browser extension from the ground up, for more reliable exam lockdown and monitoring during remote, proctored exams. - [🗣 New Portal Languages: Norwegian and Slovenian](https://synap.ac/raw/updates/norwegian-and-slovenian-language-support.md): We have added two new languages to our default language settings: Norwegian and Slovenian! - [🐎 Override attempt scores, comments & history](https://synap.ac/raw/updates/override-attempt-scores.md): Introducing 'Override Attempt Scores, Comments & History,' our latest feature designed to give you complete control over assessment management in Synap. - [🏅Override Finalised and Released Grades](https://synap.ac/raw/updates/override-finalised-and-released-grades.md): We're excited to share that you now have the ability to modify grades, even after they have been finalised and released, providing enhanced flexibility within your assessment… - [Performance breakdowns by tag](https://synap.ac/raw/updates/performance-breakdowns-by-tag.md): New analytics break student and cohort performance down by tag and Tag Set, with cohort filtering — so you can see exactly where learners are strong or struggling by topic, skill… - [Personal Access Tokens for the API](https://synap.ac/raw/updates/personal-access-tokens.md): You can now generate Personal Access Tokens to authenticate v3 API requests. - [⤴️ Priority Display for Important Collections](https://synap.ac/raw/updates/pirority-collections.md): You can now effortlessly bring essential collections to the forefront of your students' collections page with our new priority display feature. - [🚀 Dive into Question Data With Our New Question Stats Dashboard 📊](https://synap.ac/raw/updates/question-stats.md): Great assessments improve over time — and that starts with understanding how each question is actually performing. - [💽 Records of Learning](https://synap.ac/raw/updates/records-of-learning.md): We are thrilled to announce a powerful new feature on Synap: Records of Learning (RPLs). - [🚦 Revoke & Reinstate Assignments](https://synap.ac/raw/updates/revoke-assignments.md): New admin controls to stop user's accessing existing assignments and reinstate access! - [Richer quiz results & reporting](https://synap.ac/raw/updates/richer-quiz-results-reporting.md): Quiz results reporting was redesigned with new charts and insight breakdowns. - [🔖 Introducing Bookmarking for Smarter Studying!](https://synap.ac/raw/updates/smarter-studying-with-bookmarking.md): We're thrilled to unveil our latest feature designed to enhance learner's study experience: Bookmarking! - [Spreadsheet questions](https://synap.ac/raw/updates/spreadsheet-questions.md): Assess real data and finance skills with the new spreadsheet question type. - [Synoptic desktop app & lockdown](https://synap.ac/raw/updates/synoptic-desktop-app.md): The new Synoptic desktop app delivers a hardened, full lockdown environment for high-stakes proctored exams — detecting and blocking prohibited applications before an exam can… - [📸 Synoptic 2.0 Introducing Enhanced Proctoring with Interval Screen & Webcam Captures](https://synap.ac/raw/updates/synoptic-new-proctoring-screen-webcam-capture.md): Introducing 2 huge new features to Synoptic : 📸 Webcam and Screen Interval Captures - [Tag Sets](https://synap.ac/raw/updates/tag-sets.md): Tag Sets let you organise questions, attempts and student insights across multiple dimensions — subject, skill, difficulty and more. - [⚖️ Exam Terms & Conditions for Students](https://synap.ac/raw/updates/terms-conditions.md): We're thrilled to introduce a powerful addition to our online exam platform: the Terms and Conditions Checkbox. - [↩️ Unrevoke Exam Attempts](https://synap.ac/raw/updates/unrevoke-attempts.md): We've been listening to your feedback — and sometimes an attempt gets revoked when it shouldn't have been. - [Video recording questions](https://synap.ac/raw/updates/video-recording-questions.md): A new video-recording question type captures spoken and visual responses, marked against rubrics — perfect for presentations, and clinical or practical assessments. - [Webhook Deliveries v2](https://synap.ac/raw/updates/webhook-deliveries-v2.md): A redesigned webhook deliveries dashboard adds filtering, delivery health status, bulk actions and manual retries — making it far easier to monitor and debug your integrations. - [🪝 Webhook UI](https://synap.ac/raw/updates/webhook-ui.md): We're excited to unveil our latest feature: the Webhook UI. - [⚡️ Zapier embedded in Synap](https://synap.ac/raw/updates/zapier-embed.md): We are happy to announce the seamless integration of Zapier directly into your Synap portal. ## News & press Press coverage, awards and announcements. - [Maintaining Assessment Integrity in the Age of AI](https://synap.ac/raw/news/aijourn-assessment-integrity-ai.md): Synap founder Dr James Gupta argues that institutions should meet AI-era integrity challenges with proportionate, risk-based security rather than either invasive monitoring or a… - [Synap Named a Finalist at the British Data Awards 2024](https://synap.ac/raw/news/british-data-awards-2024-finalist.md): The British Data Awards 2024 announced its finalists across a range of categories, drawn from a record number of entries. - [Synap Listed Among British AI Startups to Watch](https://synap.ac/raw/news/business-insider-10-ai-startups-2016.md): This Business Insider feature rounds up British artificial intelligence startups identified as ones to watch for the coming year. - [Synap's Company Profile on BusinessCloud](https://synap.ac/raw/news/businesscloud-company-profile.md): BusinessCloud's company profile presents Synap as an online exam platform that helps organisations deliver secure, scalable testing and certification programmes. - [Synap Features in BusinessCloud's EdTech 50 for 2026](https://synap.ac/raw/news/businesscloud-edtech-50-2026.md): BusinessCloud's EdTech 50 for 2026 ranks 50 companies building technology for education and workplace learning, with selections drawn from a shortlist through reader votes and an… - [How Leeds EdTech Synap Found Its Rhythm](https://synap.ac/raw/news/businesscloud-found-its-rhythm.md): This BusinessCloud feature charts Synap's evolution from a student revision app, founded by Dr James Gupta and Dr Omair Vaiyani, into a B2B platform serving universities,… - [Leeds EdTech Startup Synap Signs Exclusive University of Law Contract](https://synap.ac/raw/news/businessupnorth-ulaw-contract.md): Business Up North reports on Synap, the Leeds-based education technology startup, signing an exclusive contract with the University of Law. - [Synap's Crowdcube Funding Pitch](https://synap.ac/raw/news/crowdcube-pitch.md): This is Synap's company pitch on Crowdcube, the equity crowdfunding platform. - [Meet the Medical Student Behind Synap](https://synap.ac/raw/news/doctorpreneurs-interview.md): Doctorpreneurs interviews Dr James Gupta while he was still a medical student at the University of Leeds, tracing how he came to found Synap. - [Synap Featured in Education Technology (May 2026)](https://synap.ac/raw/news/education-technology-magazine-may26.md): This item links to the May 2026 issue of Education Technology, a UK publication covering technology in schools and further and higher education. - [Can We Trust Online English Tests?](https://synap.ac/raw/news/elgazette-trust-online-english-tests.md): Synap founder Dr James Gupta argues that online English language testing can be delivered securely when implemented properly, even while acknowledging genuine concerns about… - [Synap Shortlisted for ETIH Global Impact Award](https://synap.ac/raw/news/etih-global-impact-shortlist.md): The ETIH Innovation Awards 2026 shortlist for the Best Global Impact category recognises edtech platforms delivering measurable outcomes across multiple countries and education… - [Synap Takes Home Two ETIH Innovation Awards](https://synap.ac/raw/news/etih-innovation-awards-two-wins.md): Synap was recognised at the 2026 ETIH Innovation Awards, winning in the Best Student Engagement and Assessment Tool category as well as being named EdTech Company of the Year (UK). - [Maintaining Assessment Integrity in the Age of AI](https://synap.ac/raw/news/fenews-assessment-integrity-ai.md): Synap founder Dr James Gupta contends that the widespread student use of generative AI is exposing the limits of traditional assessment and turning academic integrity into an… - [The Ethics of Online Exams: Designing Proportionate Security Controls](https://synap.ac/raw/news/fenews-ethics-of-online-exams.md): In this opinion piece, Synap founder Dr James Gupta argues that piling on surveillance does not automatically make an online exam more trustworthy, and can instead erode candidate… - [The Infrastructure Blind Spot in Online Exams](https://synap.ac/raw/news/fenews-infrastructure-blind-spot.md): Synap founder Dr James Gupta argues that organisations evaluating online exam platforms tend to focus on question design or proctoring while overlooking the underlying… - [Inside the Growing Market for High-Tech Exam Cheating](https://synap.ac/raw/news/feweek-high-tech-exam-cheating.md): This FE Week investigation, written by Jessica Hill, examines the emerging market for high-tech exam cheating, including covert devices such as hidden earpieces and smart glasses… - [James Gupta's Contributor Profile at The Guardian](https://synap.ac/raw/news/guardian-james-gupta-profile.md): This is an author and contributor profile page on The Guardian, collecting articles and other content credited to James Gupta, founder of the online assessment platform Synap. - [The Ethics of Online Exams: Designing Proportionate Security Controls](https://synap.ac/raw/news/hrdirector-ethics-online-exams.md): This opinion piece, published by The HR Director, examines how organisations can design online exam security that is proportionate to the stakes of each assessment rather than… - [Crowdfunding and Brain Science: Lessons from Synap's Founder](https://synap.ac/raw/news/leanstartup-crowdfunding-brain-science.md): This post recaps a talk James Gupta gave at a Lean Startup Yorkshire meetup, where he shared practical tips for founders running a crowdfunding campaign. - [James Gupta as a University of Leeds Enterprise Ambassador](https://synap.ac/raw/news/leeds-enterprise-ambassador.md): This University of Leeds Centre for Enterprise and Entrepreneurship case study features James Gupta, founder of the online assessment platform Synap, in his role as an enterprise… - [James Gupta's Profile at the University of Leeds](https://synap.ac/raw/news/leeds-james-gupta-profile.md): This is a profile page hosted by the University of Leeds Centre for Enterprise and Entrepreneurship, featuring James Gupta, founder of the online assessment platform Synap. - [A Corporate Solicitor's Move into Legal Teaching](https://synap.ac/raw/news/legalcheek-law-firms-to-lecture-halls.md): This Legal Cheek Careers profile follows a University of Law lecturer who moved from corporate legal practice into teaching. - [Building Synap During a Medical Degree](https://synap.ac/raw/news/mdu-why-i-built-synap.md): Writing for The MDU's student publication, James Gupta describes how he and a co-founder built Synap as a revision tool while he was completing his medical degree at Leeds. - [Helping Taxi Drivers Pass Their Entrance Test with mytaxi](https://synap.ac/raw/news/mytaxi-taxi-entrance-test.md): This Irish Tech News article covers how the ride-hailing app mytaxi worked with Synap to help drivers prepare for and pass the official taxi entrance test. - [Building Synap: A Tech Talks Conversation](https://synap.ac/raw/news/nashsquared-tech-talks-podcast.md): In this episode of Nash Squared's Tech Talks podcast, Dr James Gupta discusses Synap, described as a platform for delivering personalised training at scale. - [Synap Enters Exclusive Partnership with the University of Law](https://synap.ac/raw/news/prolificnorth-ulaw-partnership.md): Prolific North covers an exclusive partnership between Leeds-based Synap and the University of Law. - [Rethinking Online Examinations in the Age of AI](https://synap.ac/raw/news/securityjournaluk-ai-online-exams.md): In this Q&A with Security Journal UK, Synap founder Dr James Gupta discusses how the ease of AI-assisted cheating marks a lasting shift that online exams must respond to without… - [Balancing Integrity, Trust and Surveillance in Exams](https://synap.ac/raw/news/securityjournaluk-integrity-trust-surveillance.md): Synap founder Dr James Gupta argues that online exams should apply risk-based, proportionate security rather than maximum surveillance across every assessment. - [Rethinking Assessment in the Age of Student AI Use](https://synap.ac/raw/news/techround-james-gupta-interview.md): TechRound speaks with Dr James Gupta, founder and CEO of Synap, about the rapid rise of generative AI among students and what it means for assessment integrity. - [Turning Assessment Data Into Audit-Ready Evidence of Capability](https://synap.ac/raw/news/trainingjournal-beyond-pass-rates.md): In this opinion piece for Training Journal, Synap founder Dr James Gupta argues that the value of online assessment extends well beyond tracking pass rates. - [Proportionate Online Assessment as a Governance Question](https://synap.ac/raw/news/trainingjournal-proportionate-assessment-governance.md): In this Training Journal opinion piece, Synap founder Dr James Gupta argues that credible digital assessment depends on applying security measures in proportion to the stakes of… - [University of Law Overhauls Its Bar Course with Cheaper, Flexible Delivery](https://synap.ac/raw/news/ulaw-revamps-bar-course.md): Legal Cheek reports on the University of Law's redesigned Bar Practice Course, offered at a substantially reduced price across several English cities.