14-day free trial, onboarding and support included with all plans.
Ideal for small teams
Platform + First 500 credits included
Enough for 500 unproctored exams
Scale with automations and integrations
Platform + First 500 credits included
Enough for 500 unproctored exams
For large organisations and complex needs
Platform + First 1,000 credits included
Enough for 1,000 unproctored exams
Bespoke integrations, implementation and support for large organisations or projects with specific requirements.
Contact salesStandard, Pro, Business & Enterprise
Every plan comes with these essentials, at no extra cost.
| Feature | Standard | Pro | Business |
|---|---|---|---|
| Creating exams | |||
| Dynamic & static exams | ✓ | ✓ | ✓ |
| Timed, untimed & practice mode | ✓ | ✓ | ✓ |
| Instructions | ✓ | ✓ | ✓ |
| Sections | ✓ | ✓ | ✓ |
| Exam tools | ✓ | ✓ | ✓ |
| Accessibility features | ✓ | ✓ | ✓ |
| Spaced learning algorithms | ✓ | ✓ | ✓ |
| Retakes | ✓ | ✓ | ✓ |
| Branded certificates | ✓ | ✓ | ✓ |
| Custom certificates | — | Add-on | Add-on |
| Custom features | — | — | Add-on |
| Uploading questions | |||
| Question types | ✓ | ✓ | ✓ |
| Advanced question types | — | ✓ | ✓ |
| Custom tagging of questions | ✓ | ✓ | ✓ |
| Weighted, partial & negative scoring | ✓ | ✓ | ✓ |
| CSV question import & export | ✓ | ✓ | ✓ |
| APIs to update questions from a CMS | — | — | ✓ |
| Accessing exams | |||
| Email & link invites | ✓ | ✓ | ✓ |
| CSV upload of users | ✓ | ✓ | ✓ |
| Automate enrolment via APIs | — | ✓ | ✓ |
| Distributable exam vouchers | — | — | ✓ |
| Exam security & proctoring | |||
| Stop copying & pasting | ✓ | ✓ | ✓ |
| Exam passcodes | ✓ | ✓ | ✓ |
| Multi-factor authentication | — | ✓ | ✓ |
| Restrict IP addresses | — | — | ✓ |
| Synoptic proctoring | Add-on | Add-on | Add-on |
| Grading exams | |||
| Automatic & manual grading | ✓ | ✓ | ✓ |
| Rubric criteria | ✓ | ✓ | ✓ |
| Assign markers | ✓ | ✓ | ✓ |
| Section grading | — | ✓ | ✓ |
| Blind grading | — | ✓ | ✓ |
| Double grading roles | — | ✓ | ✓ |
| Advanced grading roles | — | — | ✓ |
| Advanced grading processes | — | — | ✓ |
| Exam analytics & reporting | |||
| Candidate performance reports | ✓ | ✓ | ✓ |
| Question statistics | ✓ | ✓ | ✓ |
| Exam statistics | ✓ | ✓ | ✓ |
| User group reports | ✓ | ✓ | ✓ |
| CSV & PDF results export | ✓ | ✓ | ✓ |
| Custom reports | — | — | Add-on |
| Courses | |||
| Videos, presentations, plus more | ✓ | ✓ | ✓ |
| Manual reviews | ✓ | ✓ | ✓ |
| Set deadlines | ✓ | ✓ | ✓ |
| Branded certificates | ✓ | ✓ | ✓ |
| SCORM / TinCan | — | ✓ | ✓ |
| Platform | |||
| 20+ languages | ✓ | ✓ | ✓ |
| Mobile-friendly interface | ✓ | ✓ | ✓ |
| Branding & subdomain | ✓ | ✓ | ✓ |
| White-labelling & custom domain | — | ✓ | ✓ |
| Custom data fields & attributes | — | ✓ | ✓ |
| Custom roles & permissions | — | ✓ | ✓ |
| White-labelled sub-portals | — | — | ✓ |
| Records of learning | — | — | ✓ |
| Dynamic messages & variables | — | — | ✓ |
| Regional data hosting | — | — | ✓ |
| Accounts | 3x Admins | Unlimited Admins & Managers | Unlimited Admins & Managers |
| Data storage | Unlimited | Unlimited | Unlimited |
| Integrations | |||
| Zapier | — | ✓ | ✓ |
| Essential APIs & webhooks | — | ✓ | ✓ |
| Advanced API access & webhooks | — | — | ✓ |
| Segment | — | — | ✓ |
| Data Warehousing / BI Integration | — | — | ✓ |
| Single Sign-On (SSO) | — | — | ✓ |
| LTI integration | — | — | ✓ |
| Support | |||
| Personalised onboarding package | ✓ | ✓ | ✓ |
| Ongoing support | Chat / Email | Priority Zoom / Email | ✓ |
| Customer Success Manager | — | — | ✓ |
| Professional services | — | — | Add-on |
| Standard uptime SLA | 99.9% | 99.9% | 99.9% |
| Enhanced SLA | — | — | ✓ |
| Data privacy & security | |||
| GDPR compliant | ✓ | ✓ | ✓ |
| ISO 27001 certified | ✓ | ✓ | ✓ |
| WCAG 2.1 AA / Section 508 | ✓ | ✓ | ✓ |
| AES-256 / TLS 1.2+ encryption | ✓ | ✓ | ✓ |
| Unlimited data retention | ✓ | ✓ | ✓ |
| Backups & disaster recovery | ✓ | ✓ | ✓ |
Prices exclusive of VAT.
TESTIMONIALS
Businesses and educational institutes around the world trust Synap for their assessments.
The features we like most about Synap are the spaced learning, mock exams, and the customer support we receive by the Synap team! When we want to make changes, they are always there to help us through the process.
Driver Operations Executive | FreeNow
If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider.
Program Director | University of the Free State
Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is — I have been able to make significant personalisation via Synap.
Client Engagement Manager | CSA
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