Simple, scalable pricing

No hidden costs. Hands-on, expert advice and onboarding included with all plans

Essential

£ 300 /m
100 ACTIVE USERS
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Deliver timed exams and courses for your users to practice
Includes:
  • Deliver exams
  • CSV export of exam results
  • Unlimited courses
  • Branded platform
  • Chat & email support

Standard

£ 700 /m
250 ACTIVE USERS
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Integrations and tools to manage at scale
Everything in Essential, plus:
  • Ability to proctor exams
  • Charts & graphs of exams results
  • 3rd party integrations e.g. Zapier, MailChimp, etc
  • Branded store page

Pro

£ 1,200 /m
500 ACTIVE USERS
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A white-labelled experience with API
Everything in Standard, plus:
  • Mobile app access
  • Cohort analysis
  • APIs & webhooks
  • Custom domain
  • Customer success manager

Enterprise

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1,000+ ACTIVE USERS
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Custom development for users at scale
Everything in Pro, plus:
  • Custom features
  • Custom analytics
  • Data warehousing
  • Single Sign On
  • Technical implementation manager

Prices shown for monthly billing. 15% annual discount also available

Just starting out?

Try our Starter plan - all the features of Essential for 30 active users! Just £150/m

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Feature Comparison

Essential
£ 300 /m
Let's chat
Standard
£ 700 /m
Let's chat
Pro
£ 1,200 /m
Let's chat
Enterprise
Let's chat
Let's chat
Platform
Branding
?
Mobile friendly
?
Mobile app access
?
Custom domain
?
Number of admin accounts
?
Unlimited
Unlimited
Unlimited
Unlimited
User groups
?
Unlimited
Unlimited
Unlimited
Unlimited
Data storage
Unlimited
Unlimited
Unlimited
Unlimited
Format of Exams
Multiple-choice questions
?
Embed multi-media in questions
?
Randomise questions & answers
?
Flagging & commenting on questions
Practice, Exam & Timed Exam modes
?
Spaced Learning algorithms
?
Question banks
?
Ability to proctor exams
?
Sections within exams
Advanced weighting rules
?
Written answers
?
Coming soon
Coming soon
Number of questions and answers
Unlimited
Unlimited
Unlimited
Unlimited
Exam Results and Analytics
Automatic marking for multiple-choice questions
Immediate results to users
Deferred results to your team
Custom tagging of questions
?
CSV export of results
Standard charts and graphs
Cohort analysis
Custom analytics
Managing Exam Content
Add questions directly onto the platform
Import and export questions by CSV
Courses
Videos, presentations, plus more
?
Manual reviews
Set deadlines
Branded certificates
SCORM / TinCan
Custom certificates
Number of courses
Unlimited
Unlimited
Unlimited
Unlimited
eCommerce
Branded store page
Secure payment via Stripe
External eCommerce integration
Integrations
3rd party integrations
?
Zapier integration
API access & webhooks
Integration with an LMS
?
Paid add on
Single Sign On
?
Paid add on
Data Warehousing / BI Integration
Security
Data encryption
?
GDPR compliant
Daily backups
Support
Onboarding
Ongoing Support
Chat / Email
Chat / Email
Phone / Chat / Email
Phone / Chat / Email
Customer Success Manager
Technical Implementation Manager
Standard SLA
99.8%
99.8%
99.8%
99.8%
Enhanced SLAs
Paid add on

Frequently Asked Questions

Whether you’re a large university or a small tutoring company, Synap can work with you to help you grow.
If you have any questions, we're always happy to help! Just get in touch using the 'Let's chat' button.

Here’s our 5 simple steps for getting started:

  1. Just click on the 'Let's chat' button to leave an enquiry.
  2. We'll reach out to arrange a short 15-minute call so we can learn more about your needs and see how we can help.
  3. We'll arrange a video demo that's tailored to your needs.
  4. If you would like to proceed, a quick signature from you is all that's needed and we'll help save you time by setting up and branding your portal for you (at no extra cost!).
  5. Our team will then arrange a kick-off call with you to walk you through your own portal.

Yes this is fine! Our plans are designed to be flexible to support you as you scale. So if you grow and gain extra users or your requirements change, meaning you need features from a higher plan, it’s just a simple conversation with us and we’ll update your plan for you.

We love working with startups and charities and we’re happy to offer discounts to support your work - please get in touch using the ‘Let’s chat’ button so we can learn more about you :)

Yes you can - we generally work with CSV or JSON but if you have a different format, please get in touch and we can advise further.

A monthly active user is a user who logs into your platform in a given month. We think it’s fair to only charge for people who use your platform, so if you have 150 people on your platform and only 100 people are using it, we’ll only charge for the 100 people!

We like to be fully transparent with our pricing, and so for your own peace-of-mind, you can rest assured that we don’t have any hidden costs, and the set up and branding of your portal is included in your plan!

No we don’t but we recommend getting in touch and we can arrange a demo to show you the platform in action. If you’re still undecided, you can try our Starter plan for a few months to see if it meets your needs!

Yes we do! The benefit of a multi-year contract is that you essentially ‘lock-in’ our pricing for a number of years, even if we change our pricing during that time. Plus, you have the stability of knowing we have a long-term partnership together without worrying about changing providers after a year. If you’d like to discuss a multi-year contract, please get in touch with us using the ‘Let’s chat’ button.

Still have unanswered questions? Get in touch

Trusted by our clients

Synap's pros are its ease of use! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of Synap's platform allows our users to learn and gain knowledge quickly and easily.

Excellent experience; highly recommend! Synap came to our rescue when we needed a platform for computer-based testing, with a short turnaround time. The representative assigned to us was outstanding and very thorough.

As a startup company, having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is both innovative and agile. They continue to be incredibly supportive as we continue to develop and grow.

Offer your team and users an online learning experience that they’ll love

Talk to one of our experts to arrange a free consultation and personalised demo
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