Online assessment platform

The only online exam platform you need to author, deliver, proctor, mark and analyse online exams

Synap is a secure online assessment platform for awarding bodies, universities, companies and training providers, with an audit trail to back every result.

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acme.synap.ac/builder/chemistry-paper-1/questions

Question

ID 4c81f2Cloze · drag and drop
Clone‹›
QuestionAnswerTagsPlacementConfigurationMedia controlsMarking

Stem

HBIU
Illustration of an atom, inserted into the question stem

In an atom, a Proton + is positively charged, the   is negatively charged and the   is neutral.

Mode

Strict Match Repeats Allowed Flexible Order

Possible responses

Proton Electron Neutron Shell Isotope Nucleus+ Add response
  • Blank 1Proton
  • Blank 2Electron
  • Blank 3Set answer…

Feedback

Protons carry the positive charge, electrons the negative, and the proton count fixes the element's atomic number.
Atomic structure4 creditsPreviewSave

10 million+

exams delivered worldwide

Trusted by awarding bodies, universities & professional bodies

Use cases

Built for every kind of assessment

Whether you're delivering multiple-choice mock exams, examiner-marked OSCEs or proctored final exams, Synap handles all of them on one assessment platform.

Not sure which one fits? Speak to our team about your use case

Customer story

Iceland's Project Management Association moved its certification exams to Synap four days before a scheduled sitting.

4 days

from decision to live exam

Synap has provided us with the tools to modernise and improve our exams, ensuring a seamless and high-quality experience for our students and evaluators alike. We look forward to continuing this partnership and exploring new ways to optimise our certification process.

Agnes, Managing Director

VSF, Icelandic Project Management Association

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Why Synap

Exams that hold up after the results go out

Everything an assessment programme has to answer for, from a challenged result to a procurement review.

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See the platform for yourself

Book a demo and we will walk you through Synap on the exams you actually deliver, then set up a 14-day free trial so you can try it yourself.

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Exam features

From the first question to the final result

One cohesive online exam management experience, so your team can run every stage of an exam without leaving the platform.

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TESTIMONIALS

See why our customers love Synap

Businesses and educational institutes around the world trust Synap for their assessments.

  • The features we like most about Synap are the spaced learning, mock exams, and the customer support we receive by the Synap team! When we want to make changes, they are always there to help us through the process.

    Jonathan D

    Driver Operations Executive | FreeNow

  • If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider.

    Henda S

    Program Director | University of the Free State

  • Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is. I have been able to make significant personalisation via Synap.

    Colin M

    Client Engagement Manager | CSA

Frequently asked questions

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Synap is an online exam platform and assessment software suite for delivering secure exams at scale. It covers the whole lifecycle in one place: authoring and question banks, delivery, proctoring and anti-cheat, marking, and analytics. Awarding bodies, universities, professional bodies and employers use it for exams where the result has to stand up afterwards. See the platform overview.
Computer-based exams (CBE or CBT) are exams sat on a computer or tablet instead of on paper, with delivery, timing, marking and results handled by software. Synap runs them end to end, remotely or in a supervised venue, on any modern device, including low-bandwidth and challenging environments. Timing, sections, randomisation and access arrangements apply automatically, objective questions mark instantly, and written work routes to examiners. You also get the audit trail and item statistics paper cannot give you.
Yes, and it is not a separate product. Build reusable question banks, tag items by topic, skill and difficulty, then assemble exams to a blueprint or randomise so every candidate gets a unique paper. Items carry media, option-level feedback and statistics such as p-value and discrimination, and bulk import via CSV or the API. Types include multiple choice (MCQ), extended matching (EMQ), single best answer, short answer, essay, image hotspot, spreadsheet and coding. See exam authoring and all question types.
Yes, and this is usually why organisations move to Synap. Alongside MCQ and written answers it runs OSCEs and examiner-marked clinical stations, spreadsheet and financial assessments with a real spreadsheet inside the exam, coding questions with syntax highlighting and code cloze, Single Best Answer and standardised testing with item statistics, and language assessments with audio and video responses, and assignments and coursework with rubric marking and moderation.
Online invigilation (proctoring in the US) is how you supervise a candidate sitting remotely. Synap has three levels: lockdown, restricting what the candidate can do on their device; record-and-review, capturing periodic webcam and screen images to check afterwards; and live invigilation, monitored in real time. All three run inside the exam, so incidents are timestamped against the question the candidate was on. See proctoring and invigilation, or how NASW-GC protects its certification.
Synoptic is Synap's own proctoring and invigilation tool, built for exams delivered on Synap rather than integrated from a vendor. It runs in any modern browser, as a Chrome extension, or as a Windows and macOS desktop app, and you set the install level (how the exam reaches the candidate) separately from the monitoring level (what is recorded). Because it is part of the same platform, one supplier is accountable for both the exam and its supervision. See how Synoptic works.
Synap is ISO 27001:2022 certified and UK GDPR compliant, with proctoring, anti-cheat and infrastructure controls built in, and a 99.9% uptime SLA that scales for high-concurrency sittings. The ISO certificate, penetration test summary, policies, DPA and completed supplier questionnaires are all available: most self-serve from the Trust Centre, with the Procurement Hub covering company information and information security.
Synap runs on AWS with regional options in the EU and US, so candidate data stays in the region your policy requires. Internal systems sit in private VPCs, isolated from the public internet, and you can export data at any time or request erasure on demand. Exams are delivered worldwide across the US, Europe, Asia, the Middle East and Africa, with multi-language support and per-region performance. See security and data protection.
Yes. The candidate area of the exam platform is conformant with WCAG 2.1 Level AA, with screen reader support, keyboard navigation, text resizing, and colour and contrast options. Per-candidate access arrangements such as extra time and dyslexia-friendly typefaces are configured per exam. See our accessibility page for VPAT information.
Yes. Certified LTI 1.3 for LMS integration including Moodle, Canvas and Blackboard; single sign-on via Auth0 (recommended), Microsoft ADFS or SAML; plus webhooks, Zapier and a documented REST API for enrolment, results and certificate workflows. See integrations or book a demo to talk through your setup.
This is a migration we have run many times. We import your question banks, rebuild your exam settings and rules with you, and run a parallel pilot before anything goes live, with onboarding included rather than quoted separately. Timelines are usually weeks, not terms. Iceland's Project Management Association switched four days before a scheduled exam.
Two models: pay per Monthly Active User if candidates assess often, or per assessment if they sit one exam a year. Plans scale with usage and features such as proctoring level and support SLAs, billed monthly or annually, with no set-up fees. Tiers and the full comparison are on the pricing page. There is a 14-day free trial after a short demo, so the trial is set up around your own exams. Book a demo for a quote.

See your own exams on Synap

Start with a demo, see the platform in full, then take a 14-day free trial and add your own questions for testing.

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