Transforming the landscape of online exams and learning

We’re a Leeds-based team on a mission to make assessments straightforward, secure, and accessible, so you can deliver exams your candidates trust, at any scale.

Trusted by universities, training providers and businesses worldwide.

The Synap team at the Leeds office

Trusted by professional organisations, awarding bodies, and universities worldwide

Our story

Synap was founded in 2014 as a tool to make exam preparation more effective, and has since grown into a platform that helps universities, training providers and businesses deliver online assessments. We support everything from practice tests and progress tracking to high-stakes professional certifications, with a focus on keeping the process straightforward, secure and reliable. At the heart of Synap is our mission to make exams more accessible for everyone, so whoever you assess and wherever they are, the experience is fair, secure and reliable.

Synap team

Synap by the numbers

  • 10M+

    Tests delivered worldwide

  • 275M+

    Questions answered

  • 10+ yrs

    Delivering online assessment

  • 99.9%

    Uptime SLA

Our journey

From revision tool to trusted exam platform

How Synap has grown since 2014.

  1. 2014

    Founded in Leeds

    Synap started life as a tool to make exam preparation more effective and evidence-based.

  2. Scaling up

    From revision to real exams

    We grew into a full online assessment platform for universities, training providers and businesses, delivering everything from practice tests to high-stakes professional certifications.

  3. Today

    Trusted worldwide

    Organisations across the globe have delivered more than 10 million tests and 275 million questions with Synap, backed by enterprise-grade security.

In their words

Loved by the teams who run real exams

From universities and awarding bodies to fast-growing businesses, here’s what our customers say.

  • Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform. Top notch — students love it and the support from Synap has been invaluable.

    Driver Services Manager | FreeNow

  • I am never going back to writing a paper-based exam and I will not use another examination provider. This team got every single student through the exam with a professional attitude, support and kindness.

    Program Director | University of the Free State

  • Previously we were only able to offer our exams, in person at a select testing location, once a year, now we are able to offer our exams monthly! The product is easy to use, easy to set up, affordable, and customer service is so fast and helpful.

    Coordinator | ABIPP

Our values

What we stand for

The principles behind every exam you run with Synap.

  • Agile

    Synap evolves with the needs of organisations, shaped by customer feedback and feature requests to deliver exam solutions that matter most.

  • Reliable

    High-stakes exams demand trust. We focus on stability, security and consistency so organisations can deliver with confidence.

  • Collaborative

    We work in partnership with clients, aligning assessments to their goals and ensuring success for candidates and organisations alike.

  • Accessible

    Exams should be fair and inclusive for everyone, which is why we design assessment experiences that remove barriers to participation.

  • Ambitious

    We're driven by clear goals and a commitment to excellence, building towards becoming one of the most trusted exam platforms worldwide.

Meet the team

A small team with a big impact.

  • James Gupta

    James Gupta

    Founder & CEO

  • Omair Vaiyani

    Omair Vaiyani

    Founder & CTO

  • Manisha Prabhakar

    Manisha Prabhakar

    Director of Sales

  • Charlotte Gupta-Smyth

    Charlotte Gupta-Smyth

    Director of Customer Success

  • John Anderson

    John Anderson

    Software Developer

  • Jacob Ashe

    Jacob Ashe

    Software Engineer

  • Edward Mackenzie

    Edward Mackenzie

    Senior Software Developer

  • Fabricio Tavares

    Fabricio Tavares

    Senior Front-End Engineer

  • Georgina Healey

    Georgina Healey

    Digital Marketing Manager

  • Megan Butterfield

    Megan Butterfield

    Sales Executive

  • Will Laurence

    Will Laurence

    Customer Success Manager

  • Kaisa

    Kaisa

    Junior Software Developer

  • Ori

    Ori

    Chief Wellbeing Terrier

Recognised & trusted

Enterprise-grade security as standard

We hold ourselves to the highest standards, so you can assess with complete confidence.

See our security & compliance
ISO 27001 certifiedGDPR compliant

See Synap in action

Book a personalised demo and we’ll show you how Synap can support your exams, from your first assessment to high-stakes certification at scale.

Certified & independently rated

ISO 27001 Certified