Learning, assessment, and certification in one place
Deliver training content, assessments, and certificates on the same platform. Your learners can work through a course, sit an exam, and receive certification without ever leaving Synap.
Synap Questionmark
Synap vs Questionmark: which assessment platform fits your needs?
Compare features, flexibility, and pricing to see why organisations choose Synap for secure online assessments.
Feature comparison
| Features | Synap | Questionmark |
|---|---|---|
| PRICING | ||
| Pricing model | Usage-based (MAU or per assessment) | Custom enterprise pricing |
| ASSESSMENT | ||
| Advanced marking workflows | Independent double and blind marking | Sequential moderation and review |
| Digital certificates | Yes | Yes |
| LEARNING & CANDIDATE EXPERIENCE | ||
| Course and learning delivery | Yes | No |
| Candidate portal and performance tracking | Full learner portal with performance tracking and analytics | Assessment scheduling and results only |
| PROCTORING & SECURITY | ||
| Browser-based monitoring | Yes | Yes |
| Webcam and screen proctoring | Yes | Yes |
| ANALYTICS & REPORTING | ||
| Grading & reporting | Yes | Yes |
| Advanced question statistics | Yes | Yes |
| CUSTOMISATION & INTEGRATIONS | ||
| Branding & white-label | Yes | Yes |
| API access | Yes | Yes |
| LMS / LTI integrations | Yes | Yes |
| SSO / SAML | Yes | Yes |
| Multilingual platform | Yes | Yes |
Why Synap
More than just an assessment platform
Understand performance, not just results
Give every candidate a personal portal to track their own progress. See how cohorts perform over time, identify knowledge gaps, and use question-level data to improve your programme.
Advanced marking workflows
For assessments where accuracy matters, Synap gives you structured marking workflows with support for double and blind marking. Every result is consistent, auditable, and defensible.
Use cases
Choosing the right platform
Questionmark may be the right fit if...
- You need a dedicated enterprise assessment platform for certification or compliance
- You need deep integration with enterprise LMS platforms like SAP SuccessFactors or Cornerstone
- You have an in-house assessment team with the resource to manage a complex platform
- Your budget supports a minimum enterprise contract
- You have the time and resource for a longer, services-led implementation and LMS integration process
Synap may be the better fit if...
- You need learning and assessment on the same platform and want to start delivering quickly
- You want candidates to have a modern portal to log in and track their own progress
- Your assessments require double marking, blind marking, or moderation workflows
- You need transparent pricing and a free trial, without committing to a lengthy enterprise sales process
- You want a modern, intuitive platform your team can manage independently without specialist expertise
Switch
Moving from Questionmark to Synap
Switching to Synap is straightforward. Our onboarding team supports you at every step.
Import your content
Synap supports bulk question import via CSV. Our team will help you reformat your content and guide you throughout.
Book your onboarding call
We will walk you through the platform and help you structure your assessments and workflows from day one.
Go live with confidence
Chat support is available throughout the transition and beyond, so help is always on hand when you need it.
Ready to switch?
Talk to our teamTESTIMONIALS
What our customers say
If I put in a message or I send an email, I get a response right away, which means a lot to me. I'm big on customer service, and so getting a response and then getting accurate answers and someone to take you through step by step, is one of the benefits and why I enjoy working with the Synap team.
Executive Director | NASW-GC
We're a nonprofit, we don't have a huge budget, so (the price point) was appealing to us. Everyone was super helpful! I was really impressed by the responsiveness and kindness of everyone I've interacted with.
Talent Manager | Boston Plan for Excellence
I think that some of these other testing platforms are very dated. That's one thing that we get a lot of feedback of people saying that Synap is very easy to use.
Head of Credentialing and Education | GRESB
FAQs
Frequently asked questions
Find quick answers below.
How does Synap's pricing work?
Synap is usage-based. You pay by monthly active users or per assessment. Unlike Questionmark, Synap's pricing is transparent. You can also try Synap free in a 14-day trial before committing.
What support does Synap offer?
All admins have access to chat support, a comprehensive help centre, and a dedicated onboarding manager. Most queries receive a response within 24 hours. We also offer free onboarding calls to help you get set up.
Can Synap handle high-stakes certification exams?
Yes. Synap is used by professional bodies, awarding organisations, and universities worldwide to deliver secure, high-stakes certification exams with proctoring, advanced marking workflows, and digital certificates.
Does Synap integrate with our existing LMS?
Yes. Synap supports LTI integration, making it compatible with all major LMS platforms. Our team handles the technical setup so you can get connected and start delivering assessments quickly.
How quickly can we get set up?
Most organisations are delivering assessments within days of their onboarding call. Our team handles the initial setup and walks you through the platform so you can manage it independently from day one.
Does Synap offer the same reporting depth as Questionmark?
Synap offers comprehensive reporting including question-level insights, cohort tracking, performance trends over time, custom reports, and data exports. For organisations that also need to track learner progress across courses and programmes, Synap combines assessment and learning analytics in one place.
Can't find your answer?
Still exploring?
Compare certification platforms
Not every certification platform is built the same. See how Synap compares to the other tools on your list.
See why organisations choose Synap
Book a 30-minute demo and we'll show you exactly how Synap compares to Questionmark for your use case.