Synap Questionmark

Synap vs Questionmark: which assessment platform fits your needs?

Compare features, flexibility, and pricing to see why organisations choose Synap for secure online assessments.

Feature comparison

Features SynapQuestionmark
PRICING
Pricing modelUsage-based (MAU or per assessment)Custom enterprise pricing
ASSESSMENT
Advanced marking workflowsIndependent double and blind markingSequential moderation and review
Digital certificatesYesYes
LEARNING & CANDIDATE EXPERIENCE
Course and learning deliveryYesNo
Candidate portal and performance trackingFull learner portal with performance tracking and analyticsAssessment scheduling and results only
PROCTORING & SECURITY
Browser-based monitoringYesYes
Webcam and screen proctoringYesYes
ANALYTICS & REPORTING
Grading & reportingYesYes
Advanced question statisticsYesYes
CUSTOMISATION & INTEGRATIONS
Branding & white-labelYesYes
API accessYesYes
LMS / LTI integrationsYesYes
SSO / SAMLYesYes
Multilingual platformYesYes

Why Synap

More than just an assessment platform

Candidate exam question alongside a verified digital certificate in Synap

Learning, assessment, and certification in one place

Deliver training content, assessments, and certificates on the same platform. Your learners can work through a course, sit an exam, and receive certification without ever leaving Synap.

Student portal showing insights and performance dashboards in Synap

Understand performance, not just results

Give every candidate a personal portal to track their own progress. See how cohorts perform over time, identify knowledge gaps, and use question-level data to improve your programme.

Multi-marker review settings and marking roles in Synap

Advanced marking workflows

For assessments where accuracy matters, Synap gives you structured marking workflows with support for double and blind marking. Every result is consistent, auditable, and defensible.

Use cases

Choosing the right platform

Questionmark logo

Questionmark may be the right fit if...

  • You need a dedicated enterprise assessment platform for certification or compliance
  • You need deep integration with enterprise LMS platforms like SAP SuccessFactors or Cornerstone
  • You have an in-house assessment team with the resource to manage a complex platform
  • Your budget supports a minimum enterprise contract
  • You have the time and resource for a longer, services-led implementation and LMS integration process
Synap

Synap may be the better fit if...

  • You need learning and assessment on the same platform and want to start delivering quickly
  • You want candidates to have a modern portal to log in and track their own progress
  • Your assessments require double marking, blind marking, or moderation workflows
  • You need transparent pricing and a free trial, without committing to a lengthy enterprise sales process
  • You want a modern, intuitive platform your team can manage independently without specialist expertise

Switch

Moving from Questionmark to Synap

Switching to Synap is straightforward. Our onboarding team supports you at every step.

  1. Import your content

    Synap supports bulk question import via CSV. Our team will help you reformat your content and guide you throughout.

  2. Book your onboarding call

    We will walk you through the platform and help you structure your assessments and workflows from day one.

  3. Go live with confidence

    Chat support is available throughout the transition and beyond, so help is always on hand when you need it.

Ready to switch?

Talk to our team

TESTIMONIALS

What our customers say

  • If I put in a message or I send an email, I get a response right away, which means a lot to me. I'm big on customer service, and so getting a response and then getting accurate answers and someone to take you through step by step, is one of the benefits and why I enjoy working with the Synap team.

    Executive Director | NASW-GC

  • We're a nonprofit, we don't have a huge budget, so (the price point) was appealing to us. Everyone was super helpful! I was really impressed by the responsiveness and kindness of everyone I've interacted with.

    Talent Manager | Boston Plan for Excellence

  • I think that some of these other testing platforms are very dated. That's one thing that we get a lot of feedback of people saying that Synap is very easy to use.

    Head of Credentialing and Education | GRESB

FAQs

Frequently asked questions

Find quick answers below.

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Still exploring?

Compare certification platforms

Not every certification platform is built the same. See how Synap compares to the other tools on your list.

See why organisations choose Synap

Book a 30-minute demo and we'll show you exactly how Synap compares to Questionmark for your use case.