A platform built for the full employee journey
Deliver structured training, certification, and assessment in one place, from onboarding and compliance refreshers to professional exams, without stitching together separate systems.
Synap Mercer Mettl
Synap vs Mercer Mettl: which assessment platform fits your needs?
Compare features, flexibility, and pricing to see why organisations choose Synap for secure online assessments.
Feature comparison
| Features | Synap | Mercer Mettl |
|---|---|---|
| PRICING | ||
| Pricing model | Usage-based (MAU or per assessment) | Custom enterprise pricing |
| ASSESSMENT | ||
| Advanced marking workflows | Independent double and blind marking | No |
| Digital certificates | Yes | Yes |
| Course and learning delivery | Yes | No |
| Candidate portal and performance tracking | Full learner portal with performance tracking | Exam access and results only |
| PROCTORING & SECURITY | ||
| Browser-based monitoring | Yes | Yes |
| Webcam and screen proctoring | Yes | Yes |
| ANALYTICS & REPORTING | ||
| Grading & reporting | Yes | Yes |
| Advanced question statistics | Yes | No |
| CUSTOMISATION & INTEGRATIONS | ||
| Branding & white-label | Yes | Yes |
| API access | Yes | Yes |
| LMS / LTI integrations | Yes | Yes |
| SSO / SAML | Yes | Yes |
| Multilingual platform | Yes | Yes |
Why Synap
More than just an assessment platform
Advanced marking workflows
For assessments where accuracy matters, Synap gives you structured marking workflows with support for double and blind marking. Every result is consistent, auditable, and defensible.
Connect to the tools your team already uses
Synap integrates with your LMS via LTI, connects to hundreds of tools via Zapier, and offers a full REST API for custom workflows. Go beyond Google and Microsoft.
Use cases
Choosing the right platform
Mercer Mettl may be the right fit if…
- You need a dedicated talent assessment platform for pre-employment screening and psychometric testing
- You need a platform primarily focused on hiring and screening rather than ongoing learning
- You need a large ready-made question library across 300+ skills and 25+ industries
- You need psychometric assessments including personality, cognitive, and behavioural testing
- Your primary use case is HR screening and talent management rather than structured learning programmes
Synap may be the better fit if…
- You are running structured certification or accreditation programmes rather than one-off hiring assessments
- You need question-level insights to continuously improve your assessments over time
- You want candidates to track their progress across a full learning journey, not just view exam results
- You need double or blind marking workflows for assessments that require rigour and consistency
- You need to automate assessment workflows and connect to your wider tech stack via Zapier or API
Switch
Moving from Mercer Mettl to Synap
Switching to Synap is straightforward. Our onboarding team supports you at every step.
Import your content
Synap supports bulk question import via CSV. Our team will help you reformat your content and guide you throughout.
Book your onboarding call
We will walk you through the platform and help you structure your assessments and workflows from day one.
Go live with confidence
Chat support is available throughout the transition and beyond, so help is always on hand when you need it.
Ready to switch?
Talk to our teamTESTIMONIALS
What our customers say
The analytics help us see where candidates struggle the most, so we can improve our training materials. With Synap’s monitoring tools, we can ensure exams are conducted fairly and maintain the credibility of our certification process.
Executive Director | NASW-GC
We have really, really positive feedback... it's made it a lot more accessible for our candidates, for people to be able to take it anywhere, anytime. From an organisational perspective, it’s saved a tonne of time so that we've been able to use that time in other ways.
Talent Manager | Boston Plan for Excellence
Synap has provided us with the tools to modernise and improve our exams, ensuring a seamless and high-quality experience for our students and evaluators alike. We look forward to continuing this partnership and exploring new ways to optimise our certification process.
Managing Director | VSF IPMA
FAQs
Frequently asked questions
Find quick answers below.
How does Synap compare to Mercer Mettl for L&D teams?
Synap is built for the full learning and assessment journey. Where Mercer Mettl focuses primarily on hiring and talent screening, Synap combines course delivery, structured assessments, and certification in one platform, making it a stronger fit for L&D teams running ongoing training and development programmes.
Does Synap integrate with our existing HR and learning tools?
Yes. Synap integrates with your LMS via LTI, supports SSO and SAML authentication, connects to hundreds of tools via Zapier, and offers a full REST API for custom workflows. Whether you use Workday, Salesforce, Moodle, or Canvas, Synap can fit into your existing tech stack.
Can Synap handle certification programmes at scale?
Yes. Synap is used by professional bodies, awarding organisations, and universities worldwide to deliver secure certification programmes. Candidates can complete training, sit an exam, and receive a branded digital certificate with QR code verification, all without leaving the platform.
Is Synap suitable for both small teams and large organisations?
Yes. Synap's usage-based pricing means you only pay for what you use, so it works for small teams getting started as well as large organisations running assessments at scale. Our platform handles thousands of concurrent users and comes with a 99.9% uptime SLA.
How quickly can we get set up on Synap?
Our team handles the initial setup and walks you through the platform during a free onboarding call, so you can start managing things independently as quickly as possible. The time to go live depends on the complexity of your setup, but our team supports you every step of the way.
Can't find your answer?
Still exploring?
Compare assessment platforms
Not every assessment platform is built the same. See how Synap compares to the other tools on your list.
See why organisations choose Synap
Book a 30-minute demo and we'll show you exactly how Synap compares to Mercer Mettl for your use case.