Compare features, flexibility, and pricing to see why organisations choose Synap for secure online exams.
Feature comparison
| Features | Synap | ExamSoft |
|---|---|---|
| PRICING | ||
| Pricing model | Usage-based (MAU or per exam) | Custom enterprise pricing |
| EXAMS | ||
| Advanced marking workflows | Independent double and blind marking | No |
| Digital certificates | Yes | No |
| Course and learning delivery | Yes | No |
| Candidate portal and performance tracking | Full learner portal with performance tracking | Exam access and results only |
| PROCTORING & SECURITY | ||
| Browser-based monitoring | Yes | No |
| Webcam and screen proctoring | Yes | Yes |
| ANALYTICS & REPORTING | ||
| Grading & reporting | Yes | Yes |
| Advanced question statistics | Yes | Yes |
| CUSTOMISATION & INTEGRATIONS | ||
| Branding & white-label | Yes | No |
| API access | Yes | LMS integrations only |
| LMS / LTI integrations | Yes | Yes |
| SSO / SAML | Yes | Yes |
| Multilingual platform | Yes | No |
Why Synap
Every Synap customer has access to chat support, a dedicated onboarding manager, and a comprehensive help centre. Whether you are setting up for the first time or running a live exam, our team is on hand when you need them.
Deliver courses, training content, and assessments on the same platform. When a candidate passes, Synap automatically issues a branded digital certificate with QR code verification. No external tools required.
Give every candidate a modern portal to track their own progress. See how cohorts perform over time, identify knowledge gaps, and use question-level data to improve your programme.
Use cases
Switch
Switching to Synap is straightforward. Our onboarding team supports you at every step.
Import your content
Synap supports bulk question import via CSV. Our team will help you reformat your content and guide you throughout.
Book your onboarding call
We will walk you through the platform and help you structure your exams and workflows from day one.
Go live with confidence
Chat support is available throughout the transition and beyond, so help is always on hand when you need it.
Ready to switch?
Talk to our teamTESTIMONIALS
Synap came to our rescue when we needed a platform for computer-based testing, with a short turnaround time. We are very impressed with Synap and hope to continue working with them for our annual testing needs.
Chair | AAO
If I put in a message or I send an email, I get a response right away, which means a lot to me. Getting a response and then getting accurate answers and someone to take you through step by step, is one of the benefits and why I enjoy working with the Synap team.
Executive Director | NASW-GC
The team at Synap were responsive to all of my needs – this included several Zoom meetings where they patiently answered all of my questions, even though their very complete online help likely would have contained what I needed.
Chair | NESACS Ashdown Examination
FAQs
Find quick answers below.
All admins have access to chat support, a comprehensive help centre, and a dedicated onboarding manager. Most queries receive a response within 24 hours. We also offer free onboarding calls to help you get set up, and our team is available during live exams when you need us most.
Yes. Synap is used by professional bodies, awarding organisations, and universities worldwide to deliver secure, high-stakes exams to thousands of candidates simultaneously. With built-in proctoring, anti-cheat tools, and a 99.9% uptime SLA, your exams run reliably when it matters most.
Yes. Synap delivers courses, training content, and exams on the same platform. Candidates can work through learning materials, sit an exam, and receive certification without ever leaving Synap. Alternatively, Synap integrates with your existing LMS via LTI.
No. Synap is entirely web-based. Candidates access exams through their browser without downloading any software or application, reducing friction and technical issues on exam day.
Synap is usage-based. You pay by monthly active users or per exam. Pricing is transparent and publicly available, and you can try Synap free with a 14-day trial before committing.
Can't find your answer?
Still exploring?
Not every exam platform is built the same. See how Synap compares to the other tools on your list.
Book a 30-minute demo and we'll show you exactly how Synap compares to ExamSoft for your exam programme.