Accessibility & inclusion

Synap is built on modern web standards and designed to meet WCAG 2.2 accessibility guidelines, supporting requirements such as the ADA. Exams work with the assistive technology built into your device, and you can adjust the exam experience to suit you.

Screen readers

Synap works with the screen readers built into your operating system — VoiceOver on Mac, iPhone and iPad, and Narrator on Windows — as well as established third-party tools such as JAWS and NVDA.

We don't recommend simple "text to speech" apps or browser extensions. Navigating an exam goes beyond what those tools were designed for, and they aren't official assistive technologies — a full screen reader will give you a far more reliable experience.

If you'd like to get comfortable using your screen reader with Synap before the real thing, speak to your exam administrator — they should be able to provide a sample or practice test.

Adjusting how your exam looks

You can set your font size during the exam itself, or in advance from your account page on your exam portal, so everything is ready before you start.

Extra time and accommodations

If you've been approved for extra time or other accommodations, Synap supports this — but it's applied to your account by your exam provider. Make sure your exam provider knows about your approved accommodations well before exam day so they can set everything up on your account.

Questions about what's available for your exam? Your exam provider decides the settings, so start with them — or see candidate help for how to get in touch.