Proctoring

New: Synoptic Pre-flight Experience

Guide candidates through their device and connection checks before a proctored exam, with repeatable system checks ahead of exam day.

Charlotte GuptaUpdated

A new guided setup for Synoptic exams helps candidates complete the checks they need before starting. It replaces the old “Check Requirements” step with a guided, step-by-step setup for candidates, which they can do before the exam is open as many times as they need. Plus you don’t need to enable anything.

Screenshot 2026-11-01 at 15.47.37.png

What’s new

  • Easier setup: candidates get clearer guidance at each step. Better tracking: you can see who has completed the checks and where anyone got stuck.
  • Unlimited system checks: candidates can run checks before the exam opens, so you no longer need separate system-check exams.
  • Coming soon: Automated ID checks, room scans and second cameras will arrive over the next few weeks, all set up through Preflight.

preflightCamera.gif

What stays the same

Your exams work as before, and candidates must meet the same requirements. Only the way they’re guided through setup has changed.

Click here to watch it in action Click here to learn more

Originally published on Synap’s changelog.