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Live preflight visibility and candidate filters

Monitor candidate setup, narrow exam attempts by candidate attributes, and find active attempts more easily.

New

2 updates
  • Follow candidate setup live. Support teams can open a read-only preflight view from an attempt’s status. See live setup progress, step history, readiness checks and device details to help investigate candidate setup issues.
    Illustrated support view for sample candidate Alex Morgan. An attempt status reads Setup in progress. The open candidate preflight view shows a live camera check, completed setup and microphone steps, readiness checks, and device details.
    Illustration with sample data: support staff can open a read-only preflight view from an attempt’s status to follow live setup progress, history, readiness checks and device details.
  • Filter attempts by candidate attributes. Exam administrators can filter Attempt Management by candidate attributes they have permission to view. The same filter conditions carry through to CSV and marking-session exports, keeping lists and exports consistent.

Improvements

3 updates
  • Table navigation. Selection checkboxes and row action menus stay pinned while you scroll tables horizontally, keeping bulk selection and row actions within reach.
  • Time remaining. Student attempt tables show time remaining for active whole-attempt timers, clearly labelled as a snapshot from the last refresh rather than a live countdown.
  • Portal terminology. Administrators can customise External ID and facet labels in Portal Settings to match their organisation’s terminology, with the External ID label also reflected on account profiles.

Fixes

4 updates
  • Finding active attempts. Student attempt lists now place in-progress attempts first by default, with the most recently started at the top and completed attempts ordered by submission date.
  • Resuming saved work. Save-and-exit messages tell students where to resume their attempt: the Attempts tab in Study or the Attempts button in their collection.
  • Language selection. Language pickers show native and English names consistently for students and administrators, including variants for Chinese and Portuguese.
  • Exam sidebar. Exam sidebar labels are aligned consistently, while longer user group names use the available row width and remain accessible in a tooltip.
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