Synoptic guide

How Synoptic proctoring works

How Synoptic works, what each level detects, the trade-offs, and how to choose the right setup for your exams.

Overview

One proctoring tool, built for range

Synoptic is Synap’s built-in proctoring, designed to cover everything from a quick practice test to a high-stakes professional exam, without bolting on a third-party tool.

For every exam you make two choices: how it’s delivered (the install level) and what’s recorded (the monitoring level). Mix and match to get the security and evidence each assessment needs.

  • One place to set up and review

    Proctoring is set on the exam itself, and the evidence opens alongside each candidate’s attempt.

  • No sync gaps or hand-offs

    No second login, no data passed between systems and no candidate lists to keep in step.

  • Runs where your candidates are

    Three ways to deliver the same exam, so it fits locked-down campus machines and candidates’ own laptops.

The core idea

Two independent choices

Pick both for every exam. They work independently, so you can match security and evidence to the stakes.

Install level

How much can be locked down?

  1. No Install

    Runs in any browser

  2. Browser Extension

    Detects extra tabs and screens

  3. Desktop App

    Full device lockdown

Lockdown

Monitoring level

How much evidence do you keep?

  1. No Recording

    Nothing captured

  2. Recreation & Snapshots

    Images about every 5 seconds

  3. Video & Audio Recording

    Continuous recording

Evidence

For example

Invigilated sitting: Desktop App + No RecordingRemote test: Browser Extension + Recreation & Snapshots

No Install

Lowest friction

Runs in any browser, with nothing to install

No Install runs entirely in a modern web browser, with no plugins, extensions or downloads. It is the most seamless, lowest-friction option, and the most universally compatible.

Best for

Corporate or school environments where candidates can’t install software, and exams sat on mobile devices.

  • Any modern browser
  • Desktop & mobile

Key capabilities

  • Webcam and screen recording, with permission
  • Snapshot capture and on-screen recreation
  • Focus and tab-switch detection
  • No download, plugin or admin rights required

Good to know

  • Cannot hard-block other apps or websites
  • Relies on monitoring and detection rather than lockdown

Browser Extension

Balanced

A lightweight extension for tighter oversight

A Chrome extension adds a higher degree of security while keeping a streamlined, browser-based experience, most notably the ability to detect additional monitors.

Best for

Medium-stakes remote exams that need more oversight without a full desktop install.

  • Google Chrome

Key capabilities

  • + Everything in No Install
  • Detects additional monitors and screens
  • Enhanced breach detection
  • Tighter tab and window monitoring

Good to know

  • Requires a supported Chromium browser
  • Some controls detect-and-flag rather than hard-block

Desktop App

Highest security

Full lockdown for high-stakes exams

The desktop app delivers the strongest lockdown: a controlled testing environment that blocks other software, prevents content capture, and protects your exam material.

Best for

High-stakes exams where integrity and content protection are critical.

  • Windows 10
  • Windows 11
  • macOS

Key capabilities

  • Blocks other websites, browsers and applications
  • Blocks AI tools
  • Prevents screenshots and content capture
  • Prevents minimising the exam window
  • Detects additional monitors

Good to know

  • Requires an install; desktop and laptop only
  • Best paired with a monitoring level for a full record

Monitoring levels

What gets recorded

Choose what Synoptic captures for each exam, from nothing at all to continuous video and audio.

Minimal data

No Recording

No video, audio or screenshots are captured.

  • Screen not captured
  • Webcam not captured
  • Audio not captured
Best for
In-person invigilated sittings, or lockdown-only security.
Trade-off
No footage to review after the exam.
Cost-effective

Recreation & Snapshots

Periodic webcam and screen images (about every 5 seconds) plus a playable reconstruction of on-screen activity.

  • Screen captured
  • Webcam captured
  • Audio not captured
Best for
Medium-stakes exams or low-bandwidth environments.
Trade-off
Gaps between snapshots; not continuous video.
Maximum coverage

Video & Audio Recording

Continuous screen, webcam and audio recording for a complete record.

  • Screen captured
  • Webcam captured
  • Audio captured
Best for
High-stakes exams needing a full audit trail.
Trade-off
The most data captured and stored; highest bandwidth.

Before the exam

Every candidate passes a pre-flight check

Synoptic checks each candidate’s device, connection and setup before the exam opens. Candidates can’t start until the required checks pass, so problems are fixed up front, not mid-exam.

Optional add-ons

Detection and lockdown

What Synoptic detects and blocks

Pick an install level to see what it picks up. Anything detected is logged with a time, so reviewers can jump straight to it. The Desktop App also stops the most serious actions from happening at all.

Detected and logged

  • Leaving the exam window when fullscreen is required
  • Exiting fullscreen or minimising when fullscreen is required
  • Opening a new tab or window when the no extra tabs rule is on
  • Connecting an extra monitor when the no extra displays rule is on
  • Losing webcam, screen or audio access
  • Monitoring interrupted or connection dropped
  • Face not visible, another person or camera blocked with live AI detection and video and audio recording on

Blocked

Nothing is blocked at this level. Choose the Desktop App for lockdown.

  • Other websites, browsers and tabs (not blocked at this level)
  • Desktop applications (not blocked at this level)
  • AI tools (not blocked at this level)
  • Screenshots and content capture (not blocked at this level)
  • Minimising or leaving fullscreen (not blocked at this level)

Choose whether rule breaks are just logged, or freeze the exam until the candidate fixes them.

AI review flags, at every level
  • Mobile phone in shot
  • Candidate leaving frame
  • Multiple people in frame
  • Open textbook (beta)

After the exam, with webcam video recording on. Every flag is timestamped.

Desktop app · lockdown
Screenshot blocked

Content protection

Stop screenshots and copying of exam content

Keep your questions inside the exam. Block copying, pasting and right-click on any exam, and with the Desktop App, stop screenshots and screen recording too.

Screenshot prevention Desktop App

Blocks screenshot shortcuts and capture tools, when turned on.

Screen recording protection Desktop App

Hides the exam window from screen recorders and capture software.

Copy, paste and right-click blocking Any level

Stops questions being copied out, or answers pasted in.

AI monitoring

AI proctoring during and after the exam

During the exam

With live AI detection on, Synoptic warns candidates the moment their face leaves view, someone else appears or the camera is blocked. It runs alongside video and audio recording.

After the exam

AI review flags moments in the webcam recording that are worth a closer look, each with a timestamp. Your team makes every decision.

How to choose

Match proctoring to the stakes of each exam

The higher the stakes, the more you lock down and record. Lower-risk exams stay easy for candidates to sit and quick for your team to review. Use these as a starting point and adjust per exam.

Then fine-tune it with

  • Breach response

    When a candidate breaks a rule, pause the exam until they fix it, or just log the breach and let them carry on.

  • Live proctoring

    Let your own invigilators watch candidates’ screen and webcam live, so problems are spotted as they happen, not days later. Needs video monitoring.

  • Review requirement

    Decide whether every attempt needs a proctor review before it’s finalised.

Data protection & privacy

Proctoring, handled responsibly

Proctoring is sensitive by nature, so Synoptic is built to protect candidate data and treat every candidate fairly. For platform-wide encryption, hosting and compliance detail, see our security and data protection page.

Your data, your control

  • ISO/IEC 27001 certified
  • EU or US regional hosting for data sovereignty
  • Configurable data-retention periods
  • Time-limited access links, enforced MFA

Responsible AI

  • AI assists reviewers; it never decides
  • Your data is never used to train models
  • Open-source models on Synap’s own infrastructure, no third-party LLMs

Fair by design

  • Built by our UK team around privacy, fairness and proportionality
  • Data captured only at the monitoring level you choose
  • A proportionate level of security you set per exam

Independently certified, private by design

ISO/IEC 27001 certified and fully GDPR compliant, with encryption and access controls across the platform.

Security & data protection

Built on years of experience in the field, and shaped by our customers’ feedback.

FAQs

Synoptic questions, answered

Find quick answers or browse our academy.

Still not sure?

Tell us what you need to assess and we will point you to the right answer.

Talk to sales

Or ask an AI about Synap

Yes. The No Install level runs entirely in a modern web browser. Only the Desktop App requires an install.
No — they are independent. Lockdown (Desktop App) prevents access to other apps, websites and AI tools, while monitoring controls whether anything is recorded. You can run lockdown with No Recording at all.
Yes. Identity checks match a selfie to a government-issued photo ID before the exam opens, and room scans record the candidate’s environment before they start. Both are set per exam.
Coming soon. A Synoptic app for iPad will bring lockdown proctoring to tablets.
No. AI review highlights and timestamps moments worth checking and outlines people and objects to make footage faster to review. Every decision is made by your team.
Synoptic runs in a modern web browser on desktop and laptop. The extension is available for Google Chrome, and the Desktop App for Windows and macOS. Candidates can pair a phone as a second camera, and a Synoptic app for iPad lockdown proctoring is coming soon.

See Synoptic configured for your exams

Book a walkthrough and we will set up the right install, monitoring and review for your assessments.

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