Flexible and scalable pricing

No hidden costs, with onboarding and expert advice included in all plans

With your 100 monthly active users, choose a plan below that best suits your needs

STANDARD

£ 300 /m
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Key features:
  • Courses, question banks and exams

  • Proctoring integration

  • CSV results export & learner analytics

  • Branded platform

  • External eCommerce integration

  • Automate workflows via Zapier integration

  • Onboarding Manager

  • 100 Monthly Active Users included

  • Additional users: £1.50/month

PRO

£ 1,000 /m
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Everything in Standard, plus:
  • Custom domain and email domain

  • Cohort analytics

  • APIs & webhooks

  • Sync data via Segment integration

  • Access to professional services

  • Customer Success Manager

  • 300 Monthly Active Users included

  • Additional users: £2.00/month

ENTERPRISE

Contact us

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Everything in Pro, plus:
  • Custom analytics

  • BI / Data warehouse integration

  • Enhanced SLAs

  • Single Sign On

  • Technical Implementation Manager

Outstanding Support

Got a question or idea? Click the Let's Chat button to speak with a friendly expert,
and we'll explore your plans online in more detail!

"The representative assigned to us was outstanding and thorough. She tailored the experience to our needs and stayed in regular contact. We are very impressed with Synap."
LN
Lauren N Program Director, American Academy of Osteopathy
"The Synap team have been extroadinarily helpful through every step of the process. I know more about how my students use the excellent system."
HW
Harry W Discipline Leader in Physiology, Brighton & Sussex Medical School
"From my first meeting with this team, I was blown away by their professionalism. The team got every single student through the exam with a professional attitude."
HS
Henda S Program Director, The University of the Free State

Feature Comparison

STANDARD
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ENTERPRISE
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Platform

Branding

?

Mobile app access

?

Subdomain

?

Custom domain

?

Data storage

Unlimited
Unlimited
Unlimited
Format of Exams

Multiple-choice questions

?

Written answers

?

Embed multi-media in questions

?

Randomise questions & answers

?

Practice, Exam & Timed Exam modes

?

Spaced Learning algorithms

?

Ability to proctor exams

?

Question banks

?

Advanced weighting rules

?

Sections within exams

Number of questions and answers

Unlimited
Unlimited
Unlimited
Exam Results and Analytics

Automatic marking for multiple-choice questions

Immediate results to users or deferred to admin

Custom tagging of questions

?

CSV export of results

Learner analytics

Cohort analytics

Custom analytics

Courses

Videos, presentations, plus more

?

Manual reviews

Set deadlines

Branded certificates

SCORM / TinCan

Custom certificates

Number of courses

Unlimited
Unlimited
Unlimited
eCommerce

External eCommerce integration

?

Secure payment via Stripe

Branded store page

?
Integrations

Zapier integration

?

3rd party integrations

?

API access & webhooks

Email domain

?

Integration with an LMS

?
Paid add on

Single Sign On

?
Paid add on

Data Warehousing / BI Integration

Security

Data encryption

?

GDPR compliant

Daily backups

Support

Onboarding

Ongoing Support

Standard (Email)
Pro (Phone / Email)
Enterprise (Phone / Email)

Customer Success Manager

Technical Implementation Manager

Standard SLA

99.8%
99.8%
99.8%

Enhanced SLAs

Paid add on

Frequently Asked Questions

Whether you’re a large corporate or a small tutoring company, Synap can work with you to help you grow.
If you have any questions, we're always happy to help! Just get in touch using the 'Let's chat' button.
What is the process for getting started?

Here’s our 5 simple steps for getting started:

  1. Enquiry: Just click on the ‘Let’s chat’ button to leave an enquiry.
  2. Call: Arrange a short 15-minute call as a time that suits you, so one of our experts can learn more about your requirements.
  3. Video demo: See the platform in action with a personalised demo, that’s tailored to your needs.
  4. Sign: If you’d like to proceed, great! We’ll set up and brand your portal for you to help save you time.
  5. Kick-off call: Your Onboarding Manager will walk you through your own portal and share tips and good practices to help you achieve your goals.

I have seasonal spikes for users, meaning some months I have more users and other months, I have less users. Is your pricing flexible?

Yes! We have a flexible pricing model so the pricing will adjust based on your user numbers. So you’ll pay more for your active months, and pay less during your quieter months.

Our plans come with a number of monthly active users included (for Standard, it’s 100 monthly users and for Pro it’s 300 monthly users). If you go above these user numbers, you’ll only be charged for the exact number of people who use your portal. For Standard, an additional user above 100 is just £1.50/user/month, and for Pro, an additional user above 300 is £2.00/user/month!

Do you offer discounts for startups or charities?

We love working with startups and charities and we’re happy to offer discounts to support your work - please get in touch using the ‘Let’s chat’ button so we can learn more about you :)

What counts as a ‘monthly active user’?

A monthly active user is a user who logs into your platform and performs an action (e.g. clicks a button) in a given month. We think it’s fair to only charge for people who use your platform, so if you have 200 people on your platform and only 100 people are using it, we’ll only charge for the 100 people!

I am looking to deliver an exam on one day / over a short amount of time, do you do one-off or per exam pricing?

Yes we do on a case-by-case basis! It would be best to speak to one of our experts, who can offer a personalised quote for you once they have learnt more about your exam plans. Please get in touch with us using the ‘Let’s chat’ button and arrange a brief call at your convenience.

Are there any hidden costs or set up fees?

We like to be fully transparent with our pricing, and so for your own peace-of-mind, we don’t have any hidden costs. The set up and branding of your portal, as well as the onboarding call and ongoing support are all included in your plan!

Do you offer pilots or free trials?

No we don’t but we recommend getting in touch using the “Let’s chat” button, and we can arrange a tailored demo that’s personalised to your needs. If you’re still undecided, you can go on our Standard plan for just one month to try it out, without any long-term commitments.

Still have unanswered questions? Let's Chat

See why our clients love Synap

MCQ medical exam

“Synap came to our rescue when we needed a platform for computer-based testing, with a short turnaround time. The representative assigned to us was outstanding and very thorough. She tailored the experience to our needs and stayed in regular contact.”
Lauren -  
Program Director at American Academy of Osteopathy

Transform your online course and exam delivery

Speak to a friendly expert to see how we can help deliver your online plans with success

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