Flexible, scalable pricing

14-day free trial, onboarding and support included with all plans.

Prices exclusive of VAT. One-off / per-exam options on request.

Model: Pay per active userCurrency: GBP £

Standard

Ideal for teams delivering exams and courses

Monthly active users

30£149/month
  • Deliver exams, practice tests & courses
  • Anti-cheat & lockdown
  • Candidate & question analytics
  • CSV import & export
  • Branded certificates & platform
  • Zapier integration
  • Synoptic & AI proctoring (add-on)

Proctoring is a paid add-on.

Pro

Most popular

Scale with automations and integrations

Monthly active users

100£379/month
  • Everything in Standard
  • Custom domain & white-labelling
  • Essential APIs
  • Custom educator roles & permissions
  • Double, blind & anonymous grading
  • Multi-factor authentication
  • Custom data fields & attributes
  • Custom certificates (add-on)

Business

For large organisations and complex needs

Monthly active users

100£840/month
  • Everything in Pro
  • Single Sign-On (SSO)
  • Advanced APIs
  • White-labelled sub-portals
  • LTI integration
  • Records of learning
  • Dynamic messages & variables
  • Restrict exams by IP
  • Regional data hosting
  • Professional services (add-on)

Enterprise

Bespoke integrations, implementation and support for large organisations or projects with specific requirements.

Contact sales
  • Custom features & reports
  • AI + human question generation
  • AI-based grading
  • White-labelled mobile apps
  • Staging environment
  • Enhanced SLAs
  • Custom legal terms
  • Audit logs
  • Dedicated Account Manager
  • Professional services

Included in all plans

  • Multiple language support
  • Mobile-friendly interface
  • All modern browsers
  • Unique subdomain
  • Unlimited data retention
  • 99.9% uptime SLA
  • WCAG 2.1 AA / Section 508
  • GDPR compliant
  • Backups & disaster recovery
  • AES-256 / TLS 1.2+ encryption
  • Data portability
  • Personalised onboarding
  • Access to new features

Feature comparison

FeatureStandardProBusinessEnterprise
Creating exams
Question types (MCQ, free text, drag-and-drop, etc.)
Advanced question types (video, spreadsheet, hotspot)
Dynamic exams from question banks
CSV import & export
Grading & feedback
Grade boundaries & weighted marks
Rubric marking
Assign markers
Double, blind & anonymous marking
Platform
Branding
White-labelling
Multi-factor authentication
Custom domain & email
Sub-portals
SSO
Support
Personalised onboarding
Ongoing supportChat / EmailPriority Zoom / EmailDedicated CSMDedicated CSM
Enhanced SLA

Frequently asked questions

Find quick answers or browse our academy.

What is a Monthly Active User (MAU)?
Someone who uses your Synap portal in a given 30-day period. Users who don’t log in that month don’t count. Plans based on MAU mean you’re not billed per exam or course started—active users can take unlimited assessments.
What is a Credit?
One credit = one user starting an unproctored exam or course. Lockdown and proctored exams use more credits per sitting. Credits are typically sold in bundles and valid for 12 months.
Which plan should I choose?
Book a demo and we’ll recommend the best option for your organisation based on user numbers, assessment volume, and required features.
Do you offer a free trial?
Yes. After a short demo you can start a 14-day free trial with no long-term commitment. All plans include personalised onboarding.
How do I cancel?
You can cancel at any time from your Billing page, via live chat on the platform, or by emailing support@synap.ac.

Synap Academy – help and documentation

TESTIMONIALS

See why our customers love Synap

Businesses and educational institutes around the world trust Synap for their assessments.

  • "

    As a startup company having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is both innovative and agile. They continue to be incredibly supportive as we continue to develop and grow.

    Jonathan D

    Driver Operations Executive | FreeNow

  • "

    If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider.

    Henda S

    Program Director | University of the Free State

  • "

    Synap is helping my students to reinforce their knowledge of core medical information. I know more about how my students, on average, use the excellent system. It was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with the mobile app.

    Harry W

    Professor of Physiology | Brighton & Sussex Medical School

Not sure which plan fits?

Book a 30-minute demo and we’ll recommend the right option and answer your questions.