Flexible and scalable pricing
No hidden costs, with onboarding and expert advice included in all plans
With your 100 monthly active users, choose a plan below that best suits your needs
Standard
- Courses, question banks and exams
- CSV results export & learner analytics
- Branded platform
- External eCommerce integration
- Automate workflows via Zapier integration
- Onboarding Manager
- 100 Monthly Active Users included
- Additional users: £1.50/month
Pro
- Custom domain and email domain
- Cohort analytics
- APIs & webhooks
- Sync data via Segment integration
- Access to professional services
- Customer Success Manager
- 300 Monthly Active Users included
- Additional users: £2.00/month
Enterprise
Contact us
- Custom analytics
- BI / Data warehouse integration
- Enhanced SLAs
- Single Sign On
- Technical Implementation Manager
15% discount available for annual plans. One-off / per-exam pricing options also available.
All plans come with
Onboarding and training
Help guides
Technical support
Just starting out?
You may qualify for our Starter plan - all the features of Standard for 30 active users!
Just £150/month
Feature Comparison
Platform
Branding
Mobile app access
Subdomain
Custom domain
Data storage
Format of Exams
Multiple-choice questions
Written answers
Embed multi-media in questions
Randomise questions & answers
Practice, Exam & Timed Exam modes
Spaced Learning algorithms
Ability to proctor exams
Question banks
Advanced weighting rules
Sections within exams
Number of questions and answers
Exam Results and Analytics
Automatic marking for multiple-choice questions
Immediate results to users or deferred to admin
Custom tagging of questions
CSV export of results
Learner analytics
Cohort analytics
Custom analytics
Courses
Videos, presentations, plus more
Manual reviews
Set deadlines
Branded certificates
SCORM / TinCan
Custom certificates
Number of courses
eCommerce
External eCommerce integration
Secure payment via Stripe
Branded store page
Integrations
Zapier integration
3rd party integrations
API access & webhooks
Email domain
Integration with an LMS
Single Sign On
Data Warehousing / BI Integration
Security
Data encryption
GDPR compliant
Daily backups
Support
Onboarding
Ongoing Support
Customer Success Manager
Technical Implementation Manager
Standard SLA
Enhanced SLAs
Frequently Asked Questions
If you have any questions, we're always happy to help! Just get in touch using the 'Let's chat' button.
What is the process for getting started?
Here’s our 5 simple steps for getting started:
I am looking to deliver an exam on one day / over a short amount of time, do you do one-off or per exam pricing?
Yes we do on a case-by-case basis! It would be best to speak to one of our experts, who can offer a personalised quote for you once they have learnt more about your exam plans. Please get in touch with us using the ‘Let’s chat’ button and arrange a brief call at your convenience.
I only have less than 30 monthly users, which plan is best for me?
We’d recommend our Starter plan, which comes with all the features of Standard but for 30 monthly active users. The pricing for Starter is just £150/month on a monthly rolling basis. Get in touch with us using the ‘Let’s chat’ button to learn more about how the Starter plan can help you :)
Do you offer pilots or free trials?
No we don’t but we recommend getting in touch using the ‘Let’s chat’ button and we can arrange a demo to show you the platform in action. If you’re still undecided, you can try our Starter plan for a few months to see if it meets your needs!
What counts as a ‘monthly active user’?
A monthly active user is a user who logs into your platform and performs an action (e.g. clicks a button) in a given month. We think it’s fair to only charge for people who use your platform, so if you have 200 people on your platform and only 100 people are using it, we’ll only charge for the 100 people!
I have seasonal spikes for users, meaning some months I have more users and other months, I have less users. Is your pricing flexible?
Yes! We have a flexible pricing model so the pricing will adjust based on your user numbers. So you’ll pay more for your active months, and pay less during your quieter months. Our plans come with a number of monthly active users included (for Standard, it’s 100 monthly users and for Pro it’s 300 monthly users). If you go above these user numbers, you’ll only be charged for the exact number of people who use your portal. For Standard, an additional user above 100 is just £1.50/user/month, and for Pro, an additional user above 300 is £2.00/user/month!
Do you offer discounts for startups or charities?
We love working with startups and charities and we’re happy to offer discounts to support your work - please get in touch using the ‘Let’s chat’ button so we can learn more about you :)
Are there any hidden costs or set up fees?
We like to be fully transparent with our pricing, and so for your own peace-of-mind, we don’t have any hidden costs. The set up and branding of your portal, as well as the onboarding call and ongoing support are all included in your plan!
See why our clients love Synap
“Synap’s pros are its ease of use! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of Synap’s platform allows our users to learn and gain knowledge quickly & easily.”
“When the first national lockdown was announced, our business was unable to continue running face to face training. With Synap, in a very short amount of time, we put together a number of bespoke courses for new and existing clients. The best thing about the system is how straightforward it is to learn how to use it. I can put together a new course in 10 minutes.”
“As a startup company having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is both innovative and agile. They continue to be incredibly supportive as we continue to develop and grow.”
