Flexible and scalable pricing

No hidden costs, with onboarding and expert advice included in all plans

With your 100 monthly active users, choose a plan below that best suits your needs

Standard

£ 300 /m
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Key features:
  • Courses, question banks and exams
  • CSV results export & learner analytics
  • Branded platform
  • External eCommerce integration
  • Automate workflows via Zapier integration
  • Onboarding Manager
  • 100 Monthly Active Users included
  • Additional users: £1.50/month

Pro

£ 1,000 /m
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Everything in Standard, plus:
  • Custom domain and email domain
  • Cohort analytics
  • APIs & webhooks
  • Sync data via Segment integration
  • Access to professional services
  • Customer Success Manager
  • 300 Monthly Active Users included
  • Additional users: £2.00/month

Enterprise

Contact us

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Everything in Pro, plus:
  • Custom analytics
  • BI / Data warehouse integration
  • Enhanced SLAs
  • Single Sign On
  • Technical Implementation Manager

15% discount available for annual plans. One-off / per-exam pricing options also available.

All plans come with

Onboarding and training
Help guides
Technical support

Just starting out?

You may qualify for our Starter plan - all the features of Standard for 30 active users!
Just £150/month

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Feature Comparison

Standard
£ 300 /m
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Pro
£ 1000 /m
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Enterprise
Let's chat
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Platform
Branding
?
Mobile app access
?
Subdomain
?
Custom domain
?
Data storage
Unlimited
Unlimited
Unlimited
Format of Exams
Multiple-choice questions
?
Written answers
?
Embed multi-media in questions
?
Randomise questions & answers
?
Practice, Exam & Timed Exam modes
?
Spaced Learning algorithms
?
Ability to proctor exams
?
Question banks
?
Advanced weighting rules
?
Sections within exams
Number of questions and answers
Unlimited
Unlimited
Unlimited
Exam Results and Analytics
Automatic marking for multiple-choice questions
Immediate results to users or deferred to admin
Custom tagging of questions
?
CSV export of results
Learner analytics
Cohort analytics
Custom analytics
Courses
Videos, presentations, plus more
?
Manual reviews
Set deadlines
Branded certificates
SCORM / TinCan
Custom certificates
Number of courses
Unlimited
Unlimited
Unlimited
eCommerce
External eCommerce integration
?
Secure payment via Stripe
Branded store page
?
Integrations
Zapier integration
?
3rd party integrations
?
API access & webhooks
Email domain
?
Integration with an LMS
?
Paid add on
Single Sign On
?
Paid add on
Data Warehousing / BI Integration
Security
Data encryption
?
GDPR compliant
Daily backups
Support
Onboarding
Ongoing Support
Standard (Email)
Pro (Phone / Email)
Enterprise (Phone / Email)
Customer Success Manager
Technical Implementation Manager
Standard SLA
99.8%
99.8%
99.8%
Enhanced SLAs
Paid add on

Frequently Asked Questions

Whether you’re a large corporate or a small tutoring company, Synap can work with you to help you grow.
If you have any questions, we're always happy to help! Just get in touch using the 'Let's chat' button.

Here’s our 5 simple steps for getting started:

  1. Enquiry: Just click on the ‘Let’s chat’ button to leave an enquiry.
  2. Call: Arrange a short 15-minute call as a time that suits you, so one of our experts can learn more about your requirements.
  3. Video demo: See the platform in action with a personalised demo, that’s tailored to your needs.
  4. Sign: If you’d like to proceed, great! We’ll set up and brand your portal for you to help save you time.
  5. Kick-off call: Your Onboarding Manager will walk you through your own portal and share tips and good practices to help you achieve your goals.

Yes we do on a case-by-case basis! It would be best to speak to one of our experts, who can offer a personalised quote for you once they have learnt more about your exam plans. Please get in touch with us using the ‘Let’s chat’ button and arrange a brief call at your convenience.

We’d recommend our Starter plan, which comes with all the features of Standard but for 30 monthly active users. The pricing for Starter is just £150/month on a monthly rolling basis. Get in touch with us using the ‘Let’s chat’ button to learn more about how the Starter plan can help you :)

No we don’t but we recommend getting in touch using the ‘Let’s chat’ button and we can arrange a demo to show you the platform in action. If you’re still undecided, you can try our Starter plan for a few months to see if it meets your needs!

A monthly active user is a user who logs into your platform and performs an action (e.g. clicks a button) in a given month. We think it’s fair to only charge for people who use your platform, so if you have 200 people on your platform and only 100 people are using it, we’ll only charge for the 100 people!

Yes! We have a flexible pricing model so the pricing will adjust based on your user numbers. So you’ll pay more for your active months, and pay less during your quieter months.

Our plans come with a number of monthly active users included (for Standard, it’s 100 monthly users and for Pro it’s 300 monthly users). If you go above these user numbers, you’ll only be charged for the exact number of people who use your portal. For Standard, an additional user above 100 is just £1.50/user/month, and for Pro, an additional user above 300 is £2.00/user/month!

We love working with startups and charities and we’re happy to offer discounts to support your work - please get in touch using the ‘Let’s chat’ button so we can learn more about you :)

We like to be fully transparent with our pricing, and so for your own peace-of-mind, we don’t have any hidden costs. The set up and branding of your portal, as well as the onboarding call and ongoing support are all included in your plan!

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See why our clients love Synap

Transform the training and exam experience for your learners

Talk to one of our experts to arrange a free consultation and personalised demo
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