Simple, scalable pricing
No hidden costs. Hands-on, expert advice and onboarding included with all plans
Essential
Deliver exams
CSV export of exam results
Unlimited courses
Branded platform
Chat & email support
Standard
Ability to proctor exams
Charts & graphs of exams results
3rd party integrations e.g. Zapier, MailChimp, etc
Branded store page
Pro
Mobile app access
Cohort analysis
APIs & webhooks
Custom domain
Customer success manager
Enterprise
Custom features
Custom analytics
Data warehousing
Single Sign On
Technical implementation manager
Prices shown for monthly billing. 15% annual discount also available. One-off / per-exam pricing options also available.
All plans come with
Dedicated account manager
Onboarding and training
Technical Support
Just starting out?
Try our Starter plan - all the features of Essential for 30 active users! Just £150/m
Let's chatFeature Comparison
Platform
Branding
Mobile friendly
Mobile app access
Custom domain
Number of admin accounts
User groups
Data storage
Format of Exams
Multiple-choice questions
Embed multi-media in questions
Randomise questions & answers
Flagging & commenting on questions
Practice, Exam & Timed Exam modes
Spaced Learning algorithms
Question banks
Ability to proctor exams
Sections within exams
Advanced weighting rules
Written answers
Number of questions and answers
Exam Results and Analytics
Automatic marking for multiple-choice questions
Immediate results to users
Deferred results to your team
Custom tagging of questions
CSV export of results
Standard charts and graphs
Cohort analysis
Custom analytics
Managing Exam Content
Add questions directly onto the platform
Import and export questions by CSV
Courses
Videos, presentations, plus more
Manual reviews
Set deadlines
Branded certificates
SCORM / TinCan
Custom certificates
Number of courses
eCommerce
Branded store page
Secure payment via Stripe
External eCommerce integration
Integrations
3rd party integrations
Zapier integration
API access & webhooks
Integration with an LMS
Single Sign On
Data Warehousing / BI Integration
Security
Data encryption
GDPR compliant
Daily backups
Support
Onboarding
Ongoing Support
Customer Success Manager
Technical Implementation Manager
Standard SLA
Enhanced SLAs
Frequently Asked Questions
If you have any questions, we're always happy to help! Just get in touch using the 'Let's chat' button.
What is the process for getting started?
Here’s our 5 simple steps for getting started:
Can I start on one plan and change later on?
Yes this is fine! Our plans are designed to be flexible to support you as you scale. So if you grow and gain extra users or your requirements change, meaning you need features from a higher plan, it’s just a simple conversation with us and we’ll update your plan for you.
Do you offer discounts for startups or charities?
We love working with startups and charities and we’re happy to offer discounts to support your work - please get in touch using the ‘Let’s chat’ button so we can learn more about you :)
Can I import my data from another provider?
Yes you can - we generally work with CSV or JSON but if you have a different format, please get in touch and we can advise further.
What counts as a ‘monthly active user’?
A monthly active user is a user who logs into your platform in a given month.
We think it’s fair to only charge for people who use your platform, so if you have 150 people
on your platform and only 100 people are using it, we’ll only charge for the 100 people!
Are there any hidden costs or set up fees?
We like to be fully transparent with our pricing, and so for your own peace-of-mind, you can rest assured that we don’t have any hidden costs, and the set up and branding of your portal is included in your plan!
Do you offer pilots or free trials?
No we don’t but we recommend getting in touch and we can arrange a demo to show you the platform in action. If you’re still undecided, you can try our Starter plan for a few months to see if it meets your needs!
Do you offer multi-year contracts?
Yes we do! The benefit of a multi-year contract is that you essentially ‘lock-in’ our pricing for a number of years, even if we change our pricing during that time. Plus, you have the stability of knowing we have a long-term partnership together without worrying about changing providers after a year. If you’d like to discuss a multi-year contract, please get in touch with us using the ‘Let’s chat’ button.
Trusted by our clients
“Synap's pros are its ease of use! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of Synap's platform allows our users to learn and gain knowledge quickly and easily.”
“Excellent experience; highly recommend! Synap came to our rescue when we needed a platform for computer-based testing, with a short turnaround time. The representative assigned to us was outstanding and very thorough.”
“As a startup company, having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is both innovative and agile. They continue to be incredibly supportive as we continue to develop and grow.”
