Synap Blog  |  4 min read

Sub-Portals explained: Enhancing user management and content distribution

Discover how customisable sub-portals can transform your exam platform by streamlining user access and tailoring content delivery for different user groups. student-849825_1280.jpg

Managing content, exams and users across multiple channels can be a daunting task, especially for B2B organisations. Sub-portals offer a sophisticated solution to streamline these processes, ensuring efficiency and privacy.

Our online exam platform now features sub-portals, a tool designed to enhance user management and content distribution. Perfect for businesses, organisations, and educational institutions, sub-portals provide a structured way to handle diverse needs while maintaining privacy between different user groups.

What are sub-portals?

Sub-portals are independent, self-contained environments within your main portal. They allow you to manage different channels, clients or departments separately, each with its own set of permissions and content. Ideal for B2B scenarios, they ensure that each sub-portal operates without overlap, maintaining privacy and tailored content distribution.

Key features of sub-portals

Efficient content distribution and selling:

With sub-portals, you can distribute content to specific groups or sell materials through dedicated marketplaces. Whether you’re offering training resources, certification exams, or educational content, sub-portals allow for precise control over what content is available to each group.

Streamlined user management across multiple clients: Sub-portals make it easy to manage users across various departments or client groups. Each sub-portal can handle its own user groups, ensuring that access and permissions are managed efficiently and independently.

Enhance privacy and security for client data:

Each sub-portal is isolated from others, which means that user data and content remain private between different portals. This setup reduces the risk of data breaches and ensures that sensitive information is only accessible to authorised users.

Comprehensive customisation options:

Sub-portals can be customised to reflect the branding and identity of each client or department. This includes custom URLs, logos, colour schemes, and login page messages, making each sub-portal feel distinct and tailored to its specific audience.

Benefits of using sub-portals

Scalable solutions for growing needs: Sub-portals provide a scalable framework that grows with your needs. As your client base or organisational structure expands, you can easily add and manage new sub-portals without overwhelming your central administrative system. This setup also offers greater visibility of clients and end-users, as everything is managed under one umbrella, allowing for more comprehensive reporting and better oversight. Information can be tagged and organised by sub-portals, making it easier to manage and retrieve.

Improved user experience for administrators and end-users:

Sub-portals enhance the user experience by ensuring that content is relevant and accessible to the right audience. Users have access to personalised content and resources, while administrators enjoy simplified management.

Increased operational efficiency: Sub-portals streamline the management process by reducing the need for complex access controls. The root portal, which is the main administrative hub of your platform, can delegate management to sub-portal owners. These sub-portal owners then focus on managing their specific users and content within their designated areas, saving valuable time and reducing the administrative burden on the central team.

Real-world use cases

Industry certification examinations:

Organisations managing industry certification exams use sub-portals to handle different companies' certification needs. Each company has a dedicated space for managing certifications and can also use their sub-portal to sell related resources, such as study guides. practice exams, and certification exams directly to their clients and/or their employees. This approach enhances both administrative control and revenue opportunities.

Global corporate training:

Multinational corporations leverage sub-portals to manage regional training programmes. Each regional office can customise training content and manage users independently. Additionally, regional offices can set up their own sub-portals to sell localised training materials and resources, creating a decentralised yet cohesive training system.

Steve Faerber, Training Manager at UK Flour Millers, highlighted the impact of sub-portals on their operations:

“We’ve got people in the middle of the outreaches of St. Lucia... also in the outback in Australia and Papua New Guinea... so it’s really important that the people have access to this.”

Educational institutions and assessments:

Educational institutions use sub-portals to manage assessments for various schools or colleges. Each institution operates its own sub-portal for exams and tracking student progress, ensuring that data remains private and tailored to their specific needs. Schools and colleges can also use sub-portals to offer students access to additional learning resources, such as practice exams or study guides, which are specific to their courses and curriculums.

Online course providers:

Providers of online courses use sub-portals to deliver tailored training solutions. Each client organisation has a separate sub-portal for managing users and content, and can also sell their own courses and materials. This model facilitates personalised learning experiences and expands business opportunities.

Professional development and skills training:

Skills training companies utilise sub-portals to offer tailored programs to various clients. Each client’s sub-portal allows independent management of enrolments and certifications while also providing a platform to sell related training resources and certifications. A key benefit is the ability to offer detailed, timely feedback, which can significantly enhance the learning process and improve training outcomes. UK Flour Millers highlighted the value of this feature:

The big features... are the automation, automated grading, automated feedback. Feedback is where the learning happens. We can give that feedback quicker, more effectively, and more granularly.

Getting started with sub-portals

To get started with sub-portals, you’ll need to be on one of our Business plans. Once you’re set up, simply log in and navigate to your portal settings. From there, you can create a new sub-portal by following the on-screen instructions.

Curious to see how sub-portals can work for your organisation? Schedule a demo with us today to explore the feature in action and get answers to all your questions.

For more detailed information, please refer to our help guide.

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