[{"data":1,"prerenderedAt":105},["ShallowReactive",2],{"update-\u002Fupdates\u002Fannouncements\u002Fdisable-and-re-activate-user-accounts-2026-04-16\u002F":3,"update-author-charlotte-gupta":91},{"id":4,"title":5,"announcementId":6,"archived":7,"author":8,"body":9,"category":72,"coverImage":73,"description":15,"extension":75,"headway":76,"layout":6,"meta":82,"navigation":83,"path":84,"preview":6,"publishedAt":85,"seo":86,"seoDescription":87,"seoTitle":74,"slug":88,"stem":89,"subtitle":87,"updatedAt":6,"__hash__":90},"updates\u002Fupdates\u002Fheadway-335946.md","New: Disable and Re-activate User Accounts",null,false,"charlotte-gupta",{"type":10,"value":11,"toc":68},"minimark",[12,16,23,26,51,57,60],[13,14,15],"p",{},"You can now disable user accounts from the Administration page, giving you greater control over access across your platform.",[13,17,18],{},[19,20],"img",{"alt":21,"src":22},"Screenshot 2026-04-16 at 16.00.30.png","\u002Fimages\u002Fannouncements\u002Fheadway-335946\u002Fimage-1.png",[13,24,25],{},"What happens when an account is disabled:",[27,28,29,33,36,39,42,45,48],"ul",{},[30,31,32],"li",{},"The user can no longer sign in or access the platform",[30,34,35],{},"If currently signed in, they’ll be signed out on their next action",[30,37,38],{},"The user will no longer receive emails",[30,40,41],{},"Their data and assigned content remain unchanged",[30,43,44],{},"Disabled users are clearly marked across tables and the platform",[30,46,47],{},"Any user type can be disabled",[30,49,50],{},"Admins can disable other admins (excluding the portal owner)",[13,52,53],{},[19,54],{"alt":55,"src":56},"Screenshot 2026-04-16 at 15.59.02.png","\u002Fimages\u002Fannouncements\u002Fheadway-335946\u002Fimage-2.png",[13,58,59],{},"Reactivation:",[27,61,62,65],{},[30,63,64],{},"Disabled accounts can be re-enabled at any time",[30,66,67],{},"All data and progress will be restored as it was",{"title":69,"searchDepth":70,"depth":70,"links":71},"",2,[],"improvements",{"url":22,"altText":74},"Disable and Re-activate User Accounts","md",{"id":77,"url":78,"hash":79,"bodyHash":80,"metadataHash":81},"335946","https:\u002F\u002Fupdates.synap.ac\u002Fnew-disable-and-re-activate-user-accounts-335946","e06e27ba75510a344bf23ce3284473c91f1be9b0c365efdd4febc78b0a8dd4ad","730d8bc21024188a9df362859d10c578d80ee8a70d03cc4b4bdb0ecc0f1c26b0","72b92056bc0e8dd7e780a4f54c03045de7edafae1aff5b45ce1605bf450198f2",{},true,"\u002Fupdates\u002Fannouncements\u002Fdisable-and-re-activate-user-accounts-2026-04-16\u002F","2026-04-16T14:54:56.000Z",{"title":5,"description":15},"You can now disable user accounts from the Administration page, giving you greater control over access across your platform. What happens when an account…","disable-and-re-activate-user-accounts-2026-04-16","updates\u002Fheadway-335946","KY-Re7xOG5y_W5xEPevJ8SwB84S78vN_rIktKrtfKwA",{"id":92,"title":93,"bio":94,"expertise":6,"extension":95,"firstName":96,"image":97,"lastName":100,"links":6,"longBio":6,"meta":101,"name":6,"seoDescription":102,"slug":8,"stem":103,"updatedAt":6,"__hash__":104},"authors\u002Fauthors\u002Fcharlotte-gupta.json","Director of Customer Success","Charlotte Gupta leads Customer Success at Synap. Her product announcements help teams discover new features and make the most of the platform.","json","Charlotte",{"url":98,"altText":99},"\u002Fimg\u002Fsynap\u002Favatar-char.png","Charlotte Gupta, Director of Customer Success at Synap","Gupta",{},"Read Synap product announcements by Charlotte Gupta, Director of Customer Success, covering new features and improvements to the assessment platform.","authors\u002Fcharlotte-gupta","Pbnxtuvy6FfvZ189og7QCwVr0OTH-evCTqfMR4WW01o",1794595475379]