> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/users/overview.md).

# Overview

Open a User when you need to understand one person’s account, learning activity or access.

**Profile sections**

| Section                            | What you can answer                                                                        |
| ---------------------------------- | ------------------------------------------------------------------------------------------ |
| Overview                           | Who is this person, what data is stored about them and have they used the portal recently? |
| Insights and Progress              | What have they attempted, how are they performing and how much have they completed?        |
| Assignments, Exams and Collections | Which content is associated with them and what is its current state?                       |
| User groups                        | Which roles and cohorts do they belong to?                                                 |
| Permissions                        | What administrative abilities are granted directly to this account?                        |
| Administration                     | Is the account active and which account actions are available?                             |
| Email history                      | Which Synap messages have been sent to them?                                               |
| Records of learning                | Which external or manually recorded activities form part of their history?                 |

The header shows the person’s name and Synap identifier (ID), and can offer **Message** when your own account is allowed to contact them.

{% hint style="info" %}
When access looks wrong, do not stop at the individual profile. Content and staff capabilities can be inherited through any of the person’s User groups.
{% endhint %}


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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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```

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