> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/portal/user-data.md).

# User data

User Data settings restrict whether users can delete their own account or edit their own identity details.

{% hint style="info" %}
**Location:** **Settings → Data management → User data**

Changes are not applied until you select **Save** in the Settings header.
{% endhint %}

### Available restrictions

| Setting                           | Effect when enabled                                      |
| --------------------------------- | -------------------------------------------------------- |
| **Prevent user account deletion** | Removes the user's ability to delete their own account.  |
| **Prevent user email editing**    | Prevents the user from changing their own email address. |
| **Prevent user name editing**     | Prevents the user from changing their own name.          |

These controls restrict self-service actions. They do not remove the need for an operational process to handle valid account or data-correction requests.

They also do not prevent an authorised administrator or integration from making a supported change. Their purpose is to keep organisation-governed identifiers stable in the user's own profile—for example, where email addresses are matched to Single Sign-On (SSO) accounts or used in reporting.

### Before enabling a restriction

Confirm why the restriction is required, which users it affects and who will handle requests on their behalf. Communicate the process before removing a self-service option.

Test the profile page with a student account after saving. If email addresses or names are synchronised from another system, document which system is authoritative and how corrections flow back into Synap.

{% hint style="warning" %}
Only enable restrictions where your organisation has an appropriate legal and operational basis under applicable data protection law. Configuration in Synap does not determine that basis.
{% endhint %}


---

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