> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/portal/language-and-locale.md). # Language and locale Locale settings determine the portal's default language and time zone, and whether users can choose their own language. {% hint style="info" %} **Location:** Settings → Portal settings → Language and locale {% endhint %} ### Default time zone The default time zone is used when a user does not have one set. This is particularly important when schedules are sent to newly created exam users. Changing the default does not necessarily replace an existing user's own time zone. When scheduling a high-stakes assessment, verify the time displayed with a representative account. The time zone affects how portal dates are presented; it does not change the underlying instant represented by an existing schedule. Around daylight-saving changes, verify the local time on both sides of the transition and include a named time zone in important human-written communications. ### Default language The default language is shown throughout the portal unless a user-specific language is permitted and selected. ### User language preferences Enable **Let users choose a different language** to allow each user to override the portal default. Once enabled, **Ask for language preferences on registration** can collect that choice when the account is created. The registration-language option depends on user language preferences. Turning off user preferences also turns off the registration prompt. Translated interface text does not automatically translate organisation-authored content such as Notes, questions or email copy. ### What to test Create or use a student with a different language and time zone. Check dashboard navigation, registration, scheduled exam dates, automated email, results and organisation-authored content. This distinguishes a missing interface translation from content that your own team still needs to translate. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://synap.ac/docs/platform/portal/language-and-locale.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.