> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/portal/integrations-and-automation.md).

# Integrations and automation

Integrations move identity, events and learning data between Synap and other systems. Choose the integration according to the direction, timeliness and assurance required.

**Workflow**

1. Define the source of truth and the business event.
2. Choose Single Sign-On, webhook, Zapier, LTI, Segment or Application Programming Interface (API).
3. Configure credentials with least privilege.
4. Test success, duplicate, delay and failure paths.
5. Monitor deliveries and rotate secrets.

{% hint style="info" %}
Automation can amplify a configuration mistake. Test with sandbox accounts and idempotent downstream logic before enabling production workflows.
{% endhint %}


---

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