> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/learner-experience/insights-and-progress.md).

# Insights and progress

Insights gives students a personal view of their assessment activity and performance over time. It is designed for the signed-in student: they see their own information, not administrator reports or another student's results.

### What the Insights dashboard shows

Where enough data is available, students can see measures such as:

* average score for the selected period;
* the number of questions answered;
* changes compared with the previous period;
* average score over time;
* scores broken down by subject, topic and subtopic; and
* breakdowns using other configured tag sets, such as skill or difficulty.

Students can filter the dashboard by tag set, subject, topic and timeframe. Available timeframes include recent days, weeks or months. A **Last updated** message explains how current the displayed information is.

If there is not enough activity for the selected filters, Synap shows an empty state rather than a chart. This does not necessarily mean the student has never taken an assessment; the attempt may sit outside the chosen timeframe or may not contain the tags needed for that breakdown.

### Attempts, progress and records

Depending on the pages enabled for the student's User type, the student area can also provide separate views for:

| View             | What the student can understand                                                 |
| ---------------- | ------------------------------------------------------------------------------- |
| Attempts         | Which quizzes or assessments they have taken and the results available to them. |
| Progress tracker | How performance is developing across configured papers, subjects or units.      |
| Records          | Other learning records made available through the portal.                       |

These views do not override the release rules on an Exam or Quiz. An Administrator may be able to see a submitted or marked attempt before its result is visible to the student.

### Why tags matter

Subject and topic charts depend on questions being tagged consistently. Untagged questions can appear without a subject or may not contribute to the breakdown a student expects. If you want Insights to support revision decisions, use a stable tag structure across the relevant question bank.

{% hint style="info" %}
If a student reports a missing score, check the assessment's result settings and the attempt's marking, finalisation and release state before checking Insights filters.
{% endhint %}


---

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