> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/learner-experience/diagnostics.md).

# Diagnostics

Diagnostics is an optional, specialised student page. On portals where it is configured, it brings together a defined set of Exam attempts and gives the student a button to continue each assessment or open its result.

It is not a general portal-wide performance dashboard. For charts and topic-based performance information, use the student's **Insights** area instead.

### What the student sees

The page displays one tile for each configured assessment section for which Synap can find a current, non-revoked attempt. The tile's action depends on that attempt:

| Attempt state                                          | What the tile does                                                                                                      |
| ------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------- |
| The assessment is still available to enter or continue | Opens the Exam Hall, where the student can review its status and complete any requirements before starting or resuming. |
| A result is available                                  | Opens the result for that attempt.                                                                                      |
| No relevant attempt exists                             | No tile is shown for that assessment section.                                                                           |

Labels such as **Section 1** are supplied by the configured Diagnostics experience. The page can also show organisation-specific branding.

### Availability

Diagnostics must be enabled as a page for the student's User type. If it is disabled, Synap returns the student to their home page. The assessments included in Diagnostics are configured for specific portal experiences rather than discovered automatically from every Exam on the portal.

This means that enabling the navigation page alone is not enough to create a useful Diagnostics experience. The portal must also have the relevant assessment configuration and attempts for its students.

{% hint style="info" %}
If you are unsure whether Diagnostics has been configured for your portal, contact Synap support before adding it to student navigation. Most portals should use **Exams** for assessment access and **Insights** for performance review.
{% endhint %}

### Checking the page

Test with a Student account that has the expected set of attempts. Check at least one attempt that has not started, one that can be resumed and one with an available result. Also confirm that revoked attempts are not presented as the student's current section attempt.


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