> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/learner-experience/certificates.md).

# Certificates

Synap certificates give students a downloadable record of an eligible Exam result or Assignment completion. A certificate is available only when the source assessment is configured to award one and the student's outcome meets those rules.

### How a student receives a certificate

Depending on your setup, a student may open a certificate from their completed result, download it from an Assignment completion page or receive a link by email. The certificate page shows a preview and provides actions to **Download** the file or **Copy link**.

The page can show:

| Information           | What it tells the viewer                                             |
| --------------------- | -------------------------------------------------------------------- |
| Student name          | Who earned the certificate.                                          |
| Verification checks   | Whether the certificate information and verification data are valid. |
| Issue date            | When the certificate was awarded.                                    |
| Expiry date           | When it stops being valid, if an expiry rule is used.                |
| Grade                 | The result recorded for the student.                                 |
| Exam or award details | The assessment and other configured identifying information.         |

### Verification and sharing

The certificate link allows somebody with the link to check the displayed details and download the certificate while it remains valid. If verification fails, Synap shows an invalid-certificate message instead of presenting the file as genuine.

Because students may share this link outside your organisation, check that names, grades and any other displayed fields are appropriate for external viewing. Also test long names and the wording used for the Exam or award before issuing certificates at scale.

### Changes after issue

Revoking an attempt, changing a result or reinstating an attempt can affect a certificate that has already been issued. A student may also have downloaded an earlier copy.

{% hint style="warning" %}
Treat certificates as part of your result-correction process. If an outcome changes, check both the live verification page and any communication needed for somebody who downloaded the previous certificate.
{% endhint %}

Certificate design and award rules are configured with the relevant Exam or Assignment. Result visibility, certificate availability and certificate email delivery are related settings, but they are not the same setting.


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