> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/platform/exams/proctoring.md).
# Proctoring
Proctoring can monitor a student’s device, screen, webcam or exam activity and record events for review. Choose only the controls you need, then make sure students know the technical requirements before exam day.
{% hint style="info" %}
Proctored exams can have additional costs and technical requirements. Confirm the intended configuration and supported devices before candidate communications are sent.
{% endhint %}
The Proctoring page selects the provider and the checks or monitoring students must complete.
### Provider
| Provider | How it works | What to plan |
| -------- | ----------------------------------------------------------- | -------------------------------------------------------------------------------- |
| Synoptic | Synap's proctoring controls, monitoring and breach workflow | Select install level, monitoring types, breach response and review rules |
| Rosalyn | External proctoring workflow integrated with the exam | Confirm desktop application, identity checks, review process and result hand-off |
### Synoptic install level
| Level | Student setup | What it changes |
| ----------------- | ----------------------------------------- | ---------------------------------------------------------------------------------- |
| No Install | Opens in a modern browser | Widest device compatibility and simplest onboarding; least device control |
| Browser Extension | Installs a Chrome extension | Adds breach detection while retaining a browser workflow |
| Desktop App | Installs the Synoptic desktop application | Strict lockdown and highest device control; greatest pre-flight and support burden |
Screenshot-prevention keyboard restrictions require the Desktop App. Do not select a high-control setting without confirming that candidate-owned or managed devices allow installation.
### Monitoring
Screen and webcam monitoring are configured separately. The combination determines what Synap can record for reviewers.
#### Webcam monitoring
| Option | Evidence |
| --------------- | -------------------------------------------- |
| None | No webcam or audio capture |
| Images | Periodic webcam images |
| Video and audio | Continuous webcam video and microphone audio |
#### Screen monitoring
| Option | Evidence |
| ---------------------- | ----------------------------------------------------- |
| None | No screen capture |
| Recreation only | Playable recreation of activity inside the Synap exam |
| Recreation with images | Recreation plus periodic screenshots |
| Video | Continuous screen recording |
Tell candidates exactly which devices and media will be captured, why, how long they are retained and who reviews them, in line with your privacy obligations.
### Conditions and restrictions
Fullscreen, additional-tab and external-display restrictions can prevent the exam starting until conditions are met. If a condition ceases to be met during the exam, Synap can record a breach.
Live proctoring allows a proctor to view candidates during the sitting and requires at least one video monitoring type. Plan proctor-to-candidate ratios, break cover and an incident channel.
### Breach handling
| Policy | Candidate effect | Admin effect |
| --------------- | ------------------------------------------------------------------- | -------------------------------------------------------------------------------------------- |
| Record only | Candidate continues without interruption | Reviewers interpret breach evidence later |
| Freeze the exam | Exam pauses visually until conditions are restored; timer continues | Strong intervention, but candidates can lose usable time during a false or unresolved breach |
Because the timer continues during a freeze, decide in advance how you will help a student who loses time because of a genuine technical problem.
### Artificial Intelligence review
Artificial Intelligence (AI) review can analyse webcam footage and flag events such as the candidate leaving frame or multiple people appearing. Flags are prompts for human review, not self-explanatory findings. Train reviewers to consider context and document decisions.
### Review gating
If **Make proctoring review optional** is enabled, admins can finalise and release results before the review is complete. Turn it off when every recording must be reviewed first, and allow enough time for that review before promising a result date.
### Candidate readiness
Run a pre-flight that checks:
1. operating system, browser or desktop application version;
2. installation permissions;
3. webcam, microphone and screen-recording permissions;
4. network capacity and firewall rules;
5. external displays and prohibited applications;
6. a quiet, lit environment and identity requirements;
7. support contact and contingency process.
Complete a realistic rehearsal on the same type of device students will use. An admin preview does not test whether a student can install software, grant permissions or pass the pre-flight checks.
---
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