Overview

Understand how Synap portals, content, delivery, assessment and reporting fit together.

Synap brings your portal, users, learning content and assessments together in one place. This reference follows the administration interface so you can keep it open beside Synap and quickly understand the page you are using.

Product map

Area	What you use it for
Users	Manage individual accounts, activity, enrolments and access arrangements.
User groups	Organise people into cohorts, assign content and review group-level activity.
Portal	Configure branding, registration, authentication, navigation, communications, integrations and the storefront.
Library	Create and maintain reusable quizzes, notes, surveys, files and SCORM packages.
Collections	Give students a browsable resource bank, course-style collection or generated practice experience.
Assignments	Deliver a course to a group and track each student's progress.
Exams	Configure and run controlled assessments, from scheduling through to results.
Learner experience	Understand what students see when they use the portal.
Advanced features	Configure cross-platform features including dynamic content, attributes, Tags and Facets, and staff permissions.

How the main areas fit together

Library items are the reusable building blocks. Collections, courses and exams arrange or deliver those building blocks in different ways. An assignment connects a course to a User group. Each student's activity creates progress records or attempts, which are then available from the relevant User, User group, Assignment, Exam, Quiz or Collection.

Use this Product Reference when you want to understand a Synap page, setting or feature. The next page, Getting help, explains when the Academy, API Reference, documentation assistant or support chat will be more useful.