> For the complete documentation index, see [llms.txt](https://synap.ac/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://synap.ac/docs/legals/accessibility-and-section-508.md). # Accessibility & Section 508 Synap is committed to delivering exams in an equitable and accessible way. We regularly test our products against accessibility standards to ensure that users with specific needs and accommodatios can use the platform in a fair way. We base our assessments on WCAG criteria, which are an internationally recognised set of guidelines regarding the accessibility of web content for users with physical, sensory and/or cognitive impairments. In addition, we are very open to feedback from our Customers and their End Users as to how we can make the platform better. Please find below a Voluntary Product Accessibility Template (VPAT) report attesting to Synap's conformity with the WCAG 2.1 guidelines. * Synap Web - [Student Exam Platform - WCAG 2.1 / Revised Section 508 Report ](https://drive.google.com/file/d/1XdB1gtNOXjvEM0KQwNPmdOe4snzi0Q_y/view?usp=sharing) An updated version of this VPAT, based on the updated WCAG 2.2 criteria is being developed and expected to be published in July/August 2026. Based on the findings of this report, the Synap Web - Student Exam Platform is conformant with Level AA of the WCAG 2.1 guidelines. It is worth pointing out that Level AAA includes several criteria that may be difficult for Synap Customers to achieve without significant consideration and/or changes to their assessment policies (e.g. the use of untimed exams, and requiring exam content to be easily understood). For this reason we generally suggest that Synap is compliant with Level AA, as when used in conjunction with most commonly accepted examination practices, or without significant and explicit consideration regarding how a set of online assessments should be adapted, it is likely that it would fail to meet Level AAA criteria. {% hint style="info" %} To summarise the above, if you are delivering exams to students using Synap, you can expect WCAG 2.1 Level AA (and by extension, U.S. Section 508) compliance 'out of the box' as long as you use our authoring tools appropriately. \ \ If Level AAA compliance is important to you, then Synap does provide the foundational structure and tools for this, however you will need to take additional steps to ensure your content, and the configuration of your exam maintains that level of compliance. {% endhint %} Please note that this evaluation does not cover Administrator areas of the platform though this part of the site uses the same underlying methodologies and technologies as the Student platform. ### Notes on U.S. Section 508 The Revised 508 Standards incorporate by reference the WCAG 2.0 Level AA Success Criteria, and apply the WCAG 2.0 Level AA success criteria and conformance requirements to both web and non-web electronic content. Our understanding of this is that conformance with WCAG 2.0 (and by extension 2.1, which is a superset of 2.0) Level AA, meets the criteria set out by Section 508. Please seek independent legal advice about this if Section 508 is applicable to you. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://synap.ac/docs/legals/accessibility-and-section-508.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.