Initial Portal Configuration

How to do implement the initial configuration of your Synap Portal such as uploading your company logos, enabling relevant pages and setting your brand colour scheme.

Your Synap portal should come with some initial configuration based on the options you selected when you signed up, but you can configure this further via your Portal Settings page. To access this, click on the "Gear" icon in the bottom left hand side of the screen.

This will take you to the Portal Settings page where you have multiple options to configure and personalise your portal. For a more in-depth guide on these different options, you can look at the Portal Settings Documentation - in this 'Getting Started' guide we will just cover a handful of the most common things people want to change early on.

General Settings

On this page you can change your Portal Name - this is the name that your users will see in various places such as on the registration page as well as in emails. You can set it to the name of your organisation, or something else.

Your Portal URL will be set to <something>.synap.ac and this field cannot be edited directly. Pro and Business plan customers can request a Custom Domain (CNAME) by speaking to their account manager. If you want to change your Portal URL to <something else>.synap.ac, please get in touch with us.

Branding

You can upload your organisation logo and set various colour schemes to match your brand.

Page Controls

When you signed up, you will have selected a specific use case on Synap e.g. To Deliver Exams, To Deliver Practice Tests or To Deliver Courses. We tailor your initial experience to this use case, by selecting specific pages to show and hide.

This does not mean that you cannot use the other features - they are included in all of our plans regardless of what you chose when you signed up. We hide some of them initially just to keep your initial experience focused. But, if you think you made a mistake when you signed up, or just want to explore other pages, you can turn them on by going to the User Access section and clicking on each User Type.

Recommended configurations:

If you are delivering Exams:

• Students should have access to Exams. You can also give them access to Results and/or Insights, if you want them to be able to see historical data
• Admins/Managers: Should have access to Exams and Library. You may also want to enable Collections as this can be a helpful way of managing your content library at scale.

If you are delivering Practice Tests / Question Banks:

• Students should have access to Collections. You will probably want to give them access to Insights and Results
• Admins/Managers: Should have access to Library, Collections and Attempts.

If you are delivering Courses / Assignments:

• Students should have access to Assignments
• Admins/Managers: Should have access to Library, Courses and Assignments