We have created a mobile friendly online learning platform for FreeNow that, drivers can use on the go and that is easy for admins to manage. Question banks support a range of content including images and Google Maps.
Using Synap's unique Spaced Learning systems, drivers are presented with a series of questions every day, based on their strengths and weaknesses. Email and push notifications reminded drivers when they needed to study and allowed admins to keep in touch with users and support them in their study. Through custom reporting FreeNow has been able to make data driven decisions and find out when drivers were ready for the SPSV Exam, and gain insights into which drivers would benefit from outreach and extra help.
Following the positive results of using Synap FreeNow are scaling up their driver recruitment plans and are offering jobs and financial rewards for people to use the FreeNow Manual. The Synap team is working closely with FreeNow to set up the tools and features which allows their team to manage thousands of users every day, and advise on learning best practices.